ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2017-09-08

Nice Store

"Open Sun and Mon when everyone else is closed"


Verified
5/5

2017-09-07

Great service

"Above and beyond. They went out of their way to help. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-09-06

Shorai battery purchase

"Great staff. The manager assisted and actually watched some hands on training given. Very helpful personell."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
5/5

2017-09-04

Outstanding service and knowledge

"I couldn't have asked for more. Both guys there were extremely helpful and didn't try to upsell us to an intercom system we didn't need. They installed them in our helmets and set everything up. We'll be back because of the customer service! "


Verified
5/5

2017-09-03

Very friendly

"Everyone was great to deal with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-01

Great Service

"Great service and very helpful advice. Buy local for the best fit!"


Verified
5/5

2017-08-30

Great sales staff

"The Pensacola store is staffed very well. Each person we have dealt with has not only been knowledgeable but also very friendly. They can explain the difference between good, better and best when it comes to the gear we need for the road."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2017-08-29

great

"Excellent service; great merchandise. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-08-29

Great service

"was assisted right away with some purchases. Excellent sales."


Verified
5/5

2017-08-28

Individual service, knowledgeable staff

"From start to finish Jarrod was fantastic. He greeted me, and asked many probing questions about what I was interested in. He got to know me more personally than a "clerk". This made me want to buy here. He gave great advice, even pointed out sale items I might be interested in. Pleasurable experience, and all because Jarrod cares. Pretty amazing and unexpected as service levels continue to decline in retail. Thanks Jarrod and Cycle Gear."


Verified
5/5

2017-08-26

Informative

"Took the time to explain differences between products."


Verified
5/5

2017-08-21

Always Helpful

"The guys at Cycle Gear are always helpful and courteous. I have had good service out of the majority of my purchases at Cycle Gear. Good products at a fair price."


Verified
5/5

2017-08-18

The Best

"Finally Pensacola has a great Cycle store!.... fantastic selection, everything you need, and a very helpfully staff."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-08-18

Great Gear Local

"I have been to Cycle Gear twice now. I came back the second time because my first experience was so good! I do get the convenience of online ordering but I love being able to actually try things especially when looking for something new. In both instances, the employees were knowledgeable, friendly and attentive when I or my wife required assistance. The gear was well priced and ensures a good value for the money that you spend. I will continue to shop at Cycle Gear and tell all of my biker friends about this shop."