"The product looks great and instructions were easy to follow. Would highly recommend. "
"4th time ordering from Cymax...more than pleases each time!"
"Extremely happy with the counter stools. Very well made and assembly was easy. Highly recommended."
"My item arrived initially my husband thought it was going to be very difficult to put together. It took about 1/2 hour. Nice product it fits in my bedroom well."
"we like the computer desk we ordered. it was very easy to put together. the only thing was when we received it one of the pieces was damaged but i ordered a replacement and received it very fast. so overall it is very nice desk."
"I had t call the number for assistance with a problem I was having , I am female and the person I talked to was also female and she did a very good job helping me fix the problem."
"We have ordered 4 different items from Cymax. The quality is very good for the price. We have had damage to 3 of the 4 items shipped.They skimp on packaging a little too much. No problems getting replacement parts just a little frustrating. If you can handle this possibility, then the products are very nice and durable. "
"We purchased 2 reclining club chairs through Cymax Ebay store.
They were promptly shipped and both cartons arrived in perfect condition from FedEx.
The chairs went together with ease, but it was not until one of them was finished that we noticed the backrest was bowed inward. I removed it and noticed it was an inside support in the backrest that was bent.
We took several pictures and sent all the information and files to Cymax customer support.
A week later we received an email confirming receiving our complaint and pictures and they were working with the supplier to get us a replacement.
That was 2 weeks ago.
Early last week they requested more details about part numbers of the chair as well number and labels on the packages and we sent them more pictures as they requested.
We even sent copies of the assembly manual showing the back rest and indicating the point of damage.
Considering the good condition of the boxes we suspect the backrest was either assembled with a damaged part or it had been damaged prior to shipment. Of course, that's not our call.
Today, (Feb 3, 2015) we received another 'thank you for the pictures' email saying we should have an updated for you soon.
This seems to be taking a little longer than we anticipated from the first response to our claim,
So we are willing to update/revise our rating depending on what happens in the near future.
UPDATE: We just received an email that CYMAX is in the process of shipping our replacement.
Thank you Cymax for your attention to this matter!"
"We have not even opened the box yet. we are doing our living room over so we have not had the chance to do it. When we do it , I will tell you how it is. thank You
"
"Best Products....A++++ Must Buy... Fast shipping . Products looking good, Quality is A++++ Cymax is the best online store"
"We ordered a queen headboard for our bed. The headboard arrived when it was predicted to and was of sound quality.
Reasonable product for the price."
"Just love the desk. Great quality and reasonable price. Perfect size and style for an office area in our family room. I'm a repeat customer with cymax and have never been disappointed. Easy online ordering and fast shipping."
"The products were outstanding in quality and easy to assemble. The items were well packaged and shipped quickly.
I enjoy the shopping experience at Cymax Stores.
I am certain to be a longtime customer. And a happy one at that! "
"Very pleased with the products I have ordered. They have good quality and value. I would not hesitate to order from them again. I feel free shipping adds to their value. They also have a wide range of products."
"Good product works as intentended easy to install good looks recieved in about three days after ordering all parts accounted for wife is happy and im happy will use this site again thank you."