"Product was exactly what we wanted! Was disappointed that the website wasn't up-to-date and so we learned the product was on back order and wouldn't make it by Christmas. BUT...it arrived quickly after so appreciate the customer service to get it shipped quickly!!"
"I received excellent customer service from Cymbal Fusion. When I hadn't yet received a tracking number notice the week of Xmas, I called customer service and talked with someone who knew my order first-hand. He told me they were keeping an eye on the shipping and would do everything necessary to get the cymbals to me in time for Christmas, even if they had to eat the overnight charge cost. What great service. The cymbals arrived in time and they sound incredible. Thanks, Cymbal Fusion!"
"I have purchased several items from CymbalFusion over the past few years, to include DW snare drums and 9000 rack hardware, as well as consumables like heads. Erick always has been helpful, the shipping service quick, and I've gotten great gear for great prices. Most recently I picked up another DW cymbal stand at an awesome price, and with shipping included. Thanks again!"
"I ordered a set of Sabian HHX cymbals from Cymbal Fusion. I had hoped that I could get them relatively quickly. Erik emailed me personally and told me that he would have them drop shipped directly from the manufacturer. They were at my house 4 days later in perfect condition. I would definitely recommend CF to anyone looking for any percussion items. "
"These guys know their product and are easy to communicate with. They also have exceptional pricing. Would do business with them again."
"I have been purchasing percussion, drums and related products from Cymbalfusion now for over 6 years. I keep returning for the fast service and discounts they provide on their website.
They are honest and fair, hard to find that combination theredays. I look forward to many more years of being a loyal customer to Cymbalfusion!"
"I just started to order my percussion gear from Cymbalfusion.com last month.
The deals are the best I have found online. Use the code: cyber15 to automatically get 15% off of your order.
The shipping was extremely fast, and I had zero problems! I got exactly what I ordered!
I will now be going to Cymbalfusion.com for all of my percussion needs!
Mike
:)"
"I originally had an issue with FedEx, but the owner Eric had my back. He personally call me to make sure the issue was resolved with FedEx. Nice to know cymbalfusion isn't some big bureaucratic business that gives people the run-around. Awesome they had the 8inch tom I was looking for."
"I ordered a DW 22" bass drum head ( non-vented) on October 29th, website had the item listed as in stock. the head arrived as a vented one. When I talked to Erik Paulson he was extremely apologetic and gave me an instant full refund. Although I repurchased the head elsewhere due to availability I will likely return in the future."
"I always check Cymbal Fusion before purchasing any DW online period..
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"I have placed a couple of orders with CymbalFusion.com .
Erik goes the extra mile to make sure you are satisfied with your order.
Great company and Great Prices especially on Gibraltar merchandise.
They carry a wide variety of drum equipment.
I would recommend the CymbalFusion.com for all your drumming needs!"
"This was my first order with this company and I was very impressed with the entire process...
I will order again!"
"Added and additional DW Series Tom."
"I highly recommend this drum shop. They were the only ones who had the sizes I needed for my drum cases, and they were very knowledgable about the gear - true professionals, way better than Guitar Center!
When a miscommunication on my part led to me receiving the wrong item, they went totally over the top to make sure I had the right thing in time to leave for my tour. The communication was great and we got it resolved in a matter of minutes from when I contacted them. Incredible!"
"I needed a smaller drum kit and after a great deal of research I settled in on the Gretsch Catalina Club Jazz 4pc Shell Pack. I priced it everywhere online and found that Cymbalfusion.com had for much, much less! I called to speak to a representative about the kit and he was friendly and knowledgeable. I ordered the drums and they arrived exactly on time and in perfect condition. The quality of the drums are unbelievable. I will be visiting Cymbalfusion again anytime I have any drum shopping to do. They are the real deal. And my Gretsch kit has an amazingly punchy sound for a small drum set. Thank you all so much! "