ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

116,435 reviews
4.56 / 5
Shopping  •  Apparel



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-02-02

Quick and efficient

"wide selection of products and various price ranges. GOOD."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2018-02-02

It's a great site

"Payment is easy thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-02-02

first order

"first time buyer, if it goes well, ill buy again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-02-02

LOVE THE SHOES

"WONDERFUL PAIRS OF SHOES!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2018-02-02

Merchandise Was Not Bad At All !

"Good stuff..merchandise I'd purchase was not bad at all. Good bargain price. Payment, Shipping fee and Customer service was just right...but needs some improvement somehow."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-02-02

Shipping

"The only thing that bothered me is that it took a long time for my last order to arrive,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-02-02

Very pleased so far

"Will wait for delivery before commenting, but so far so good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-02-02

"Fast and great service, thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-02-02

DOPE!!

"great communication and technology skills"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

Verified
5/5

2018-02-02

"Just ordered hope it goes well, previous orders have gone well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-02-02
A rep from DHgate, DHgateCustomerSupport, has responded:

“Hi elkt1,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,
Sil
Customer Service Center
DHgate.com”


Verified
5/5

2018-02-02

speedbuy

"when purchase arrives I will better respond"


Verified
5/5

2018-02-02

pay more attention for liers sellers

"i like to use dhgate it is very easy to use"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-02-02

Garantía de compra

"Deben informar mas acerca de la garantía de compra. ¿qué garantía tengo que le producto llegue a mi país?."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services

Verified
5/5

2018-02-02

OMG! Great Site!!!!!!!

"Great products, could be a little better on the shipping, but the products are well worth the wait."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services

Rep reply posted 2018-02-02
A rep from DHgate, DHgateCustomerSupport, has responded:

“Hi donnellcalvert,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,
Sil
Customer Service Center
DHgate.com”


Verified
4/5

2018-02-02

"You sent me an email that said I had a $20 coupon but it was not able to be attached to this single order. I bet there is a order amount that has to be triggered first."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases