ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2011-06-20

"FedEx lost one of the packages that DIY sent for my order. DIY went out of their way to make sure that I got my full order, and became a very satisfied customer. It worked, I am very satisfied with this purchase and will use DIY with future purchases. Debbie from DIY customer service, was especially helpful and I think that she deservers a raise!!! The price quoted for the items I purchased were the cheapest prices on and off of the web. WORKS for ME!!!
I am just the average joe customer and I will be back to DIY. Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-14

"DIY Home Center Website was easy to navigate and my order was shipped promptly and compleatly. It was aa pleasure doing buisness with you."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-09

"This was a great shopping experience. I went to DIY Home Center about 1 year ago and ordered a UV tube. I kept my return email and went back to DIY for another UV tube. I searched for my product and it returned it promptly and I placed another order. It was very fast and accurate. I have received my UV tube via FedEx and installed it. My fish pond is now clear of algie. I will return to DIY for more shopping. Thank you DIY!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-05

"DIY Home Center was a place I found on the internet when I was looking for replacement parts for a air cleaner/fan.

They were $9.00 cheaper then the manufactor for a single replacement U/V bulb. & cheaper still if you bought 3 or more.

Manufactor took over 3 weeks to deliver where DIY had it here in less then 1 week.

I will surely keep them in mind if I need parts for other Items I have in the house.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-02

"A great company to work with. I called them to see if they had what I needed in stock but they needed to call me back with that information the next day and they did so promptly. I received my order in full very quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-05-24

"Excellent online service and response. Very timely notification and delivery of goods. I will use DIY again if I need anything and recommend it to others."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-19

"I was very pleased using the DIY site. It was simple to use and i found everything I needed quickly with other options of what i was looking for also. I will definately use this site again and recommend it to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-17

"Best prices around.....good fast delivery
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-12

"They carry the best products for the best prices that I found only. I recieved my procuct very fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-05

"Nothing but kudos for the DIY online Home Center! The site was easy to navigate, the price of the product was the best out of 10 online retailers and the purchase saved me $30 over local retailers and on a $150+ purchase that equated to a 20% savings. The notification of product shipping was clear and timely and the product was delivered just 2 days after I ordered and who can argue with that! I would definately do business with DIY Home Centers again and certainly would refer all of my DIY'er friends to you as an online retailer! Oh yeah, the free shipping was a definite plus as well!
Excellent job DIY Home Center!
Al Abbey, North Scituate, RI
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-03

"It had the best prices for what I was looking for. That is great for all of us in Hawaii since almost everything costs more here. I was also very pleased with how quickly the item got to me. I am happy to continue to shop at DIY."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2011-04-28

"oerdering was a snap but the delivery was not so good they said 2-3 business days and it has been 6 business days so far and still not here yet my deck crew has been sitting around and waiting for 2 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-19

"As a rereat customer, I continue to be impressed with the incredibly fast shipping. The balusters I have used look good, are easy to assembe and appear to be high quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-21

"Easy site to shop on and the only place I found what I was looking for. Delivery was free and very prompt....even sooner than I expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-13

"This was my first experience buying anything from DIY Home Center. Their web site was easy to navigate and I found the product I wanted with ease. I was buying a UV replacement light for a GermGuardian air purifier. DIY had a substitute brand UV at a much lower cost. My order arrived within a couple of days of placing it and shipping was free. I feel like I paid a fair price for the item I bought and saved money on both the cost of the item and shipping. The replacement UV bulb fit the GermGuardian air purifier perfectly. I would definitely use this vendor again to purchase additional supplies."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A