"I am so happy I found DIY Micro online. I purchased the camera I've been wanting since I was in Jr. High, saved more than I would have at a local retailer and was given excellent customer service when I had a question. Shipping was so quick, I had everything long before it was due to arrive! Thank you DIY Micro!
"
"I shopped around for 2 months looking for a good deal on a canon powershot sd940 digital camera. Diymico was the only company that offered that camer under $200 dollars.
When i called htere customer service to confirm availability, the representative was very polite and courteous..
I placed the order online and received order confirmation.
The following day i recieved a email that my order has shipped.
I palced the order for free shipping which normally takes 8 business days days and to mysuprised i recieved it within 2 days, outstanding.
I have researched this camera very well and here are some highlights.
#1) very nice and slim
#2) awesome pixels.
#3) fast shutter speed
#4) takes great video
I would definitely record this camera and this company.
Thank you
DiyMicro
"
"I order a camera on monday with 8 to 12 days shipping 2 days later i received my camera it came much faster then i expected since i order the free shipping the camera was new as advertized
looks and works great love taking alot of picturs of my vaction
The price was the best price out there i researched for weeks
and was not able to find a better price
Another great feature was the free shipping
Customer srevice was very friendly and helpfull called in and they were able to answer all my questions
I give this comapny an A+++++++++++++++++++++++++
Will shop here again and would recomand to all my friends
and family
Thanks guys for the best service out there
"
"I ordered a Canon SX30 from DIYMicro, and the item arrived very fast (just 3 days, when the website projected 8 days at checkout), however the item I received was a refurbished product.
I queried this with DIYMicro - they said they only sold new items, not refurbs. However the item was clearly a refurb: It was not in retail packaging, the camera body had some scratches, there were finger marks on the lens, the lens-cap was already installed, among other things.
The company did offer a full refund, which I accepted. They even paid for the return shipping, which they normally do not do. The refund happened the same day they received the shipment back. So full marks for them there - they were prepared to make good on this incident.
They have since explained that they were using a new drop-shipper that let them down, and that they have ended their relationship with this vendor.
So overall I am confident in the good faith of DIYMicro - I just got on the wrong end of something in the supply chain in this instance.
P.S. Some key points regarding refurbished items from Canon, confirmed on my own call to Canon:
1. The key diagnostic feature is that Canon punches a small hole to the right of the last digit of the serial number sticker on the base of the camera.
2. They are not in retail packaging (blue box for SX30), but rather in a white box with Canon branding. This does not necessarily have a sticker saying "Refurbished" - these are too easy to remove, so Canon no longer does this."
"I am very satisfy with my order, it came fast, and everything was just perfect. I really recommend them. Thanxs fo my canon rebel. "
"I ordered my Canon EOS 50D and it comes in a couple of days. The order said it will take a few days to deliver. I was surprise to see my order shown up faster than what I expected. Great site and the best prices that I ever found online for EOS 50D."
"Received the item exactly as described. Shipping was fast and the order process was easy!! "
"Very pleased with purchase and quality of product."
"I bought a Nikon 3100D from DIY Micro, and it was delivered just as promised. Shipped in excellent condition and works great. I also looked around on other sites and DIY Micro was the best deal. I am very happy with my purchase. "
"There was a slight delay in my shipment due to fact it was closed for religous holiday. I had check the order status online several times and it kept saying order did not exsist. I did call but as stated above it was closed in observance of holiday. However the ordering process was quick and easy and once product arrived i was satified. They are now the site i go to and recomend i would just suggest they post when and if they will be closing so folks ordering can account for any delays in shipment."
"Excellent service, product just as described.
It arrived extremely quickly!
Would order from them again and recommend to friends."
"Excellent service, product just as described.
It arrived extremely quickly!
Would order from them again and recommend to friends."
"Ordered a T2I body on 6/7.
DIYMicro was closed for a religious holiday 6/8 and 6/9.
Did not ship the body on 6/9 for some reason.
Called, left message, emailed on 6/13. I finally got in touch with CS later in the day and was told it would ship on 6/13. That they "just got some in" even though their website clearly stated that the item was in stock.
Got a conflicting email reply stating the order was in accounting, (?). Later, got a tracking number but the package didn't get into UPS's hands until 6/14.
When I questioned this, DIYMicro shifted the blame to UPS.
UPDATE:
It seems that DIYMicro is an upstanding company.
After this review went live, I got a note from CS. They will refund the expedited shipping charges and extend the warranty as a way to make up for the long delay in shipping.
I'm changing the review to reflect the fact that they actually making things right.
You don't see that often these days.
After a week and a half, I will finally get the camera body. I just hope I don't have to return it for some reason."
"I placed an order to buy a Canon G12 camera on 6/6/2011 Monday. By Friday 6/10 I haven't gotten any email from DIY Micro. I called customer service and was told the camera had not been shipped out yet. I told customer service why it's not yet shipped, the answer was "I don't know". When I asked for a faster shipping option, the cost was unreasonably high: a 3-4 business day shipping to California is $41 for a two pound package. The purchase was a gift for a friend who is leaving to another country. I am so disappointed with this vendor. They do not even do any thing just extra to help customers. Be aware before you place your order with them. I won't recommend this vendor to anyone else. "
"Very good experience in purchasing a Canon T1I. The individual I spoke with when ordering over the phone was extremely helpful and patient. We had also selected for the normal ground delivery (8-10 days). We received the camera via UPS, only 2 days after I placed the order. I would highly recommend purchasing from DIY Micro!!"