"Photograph a blanket on the floor and sell it as a floor rug - good trick!
Then make it a long process while you consider whether you will allow the customer to return the item for inspection - they should just give up....
No promises but if they decide the item is undamaged they will give you a store credit so you can do it all over again."

"I ordered a bag online and I received it the next day but unfortunately, it was badly packaged however after I called the customer service a few times they were able to help me and they informed the Alexandria dstore to re-wrap the bag and the staff in Alexandria dstore were very helpful nice and professional they made sure it was well wrapped the luxury bag I bought as a gift was worth buying and I can say I’m a very happy customer because of the respectful treatment I got from the staff and customer service thank you so much I will definitely consider buying my bags from dstore the well-deserving luxury brand store

"

"Bought two white bar stools from DStore. One arrived with a permanent red mark. Thank you DStore for replacing damaged product! Very stylish and comfortable stools!! Very happy customer! Will shop again with confidence! "

"DO NOT BUY ANYTHING FROM THIS SCUMBAG STORE. My wife lost well over $300 dollars and is still waiting for her bloggie from Jan 28 2015 from dstore.com.au"

"Do not order anything from D-Store. I ordered a product that was listed as in stock as informed that it would take up to 14 business days to be delivered. After 3 weeks I still didn't have the product to be informed that they DO NOT have stock and it will take another month to get the item. The item is still listed as in-stock on their site."

"I like Keen shoes but have trouble finding them in Australia. dstore has a big range which i believe are imported from the states. I ordered, they arrived on tiem and I couldn't be happier. Thanks.
"

"Terrible experience
I ordered a watch on dstore
and it took 22 days to ship it to my home (they said it normally takes maximum 10 days to delivery, even though i had to pay extra $15 for shipping fee)
While i unpacked the parcel
it was a complete different watch than what i have ordered online, (same brand, different model), now i have to deal with the refund procedure and return it, sigh......
i will never ever order anything on dstore again"

"The customer service team at dstore was fantastic - I had trouble claiming a gift voucher my son sent me but they helped me through the process. Will definitely be shopping at dstore again!"