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DT Technology

5 reviews
4.25 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-09-20

"Great Experience!
Found the store through pricewatch.com listing - by far the cheapest for a high-end WD hard drive. I was somewhat uncomfortable, because the website is minimal, rather poorly designed and showed only a small inventory. I decided to take the risk, ordered 2 on a Friday and found a "Contact us about this order" notice in the order status.
Expecting bad news, I called in Monday morning and got a live person right away (!) who curteously informed me that they hadnt been able to ship the order on the Friday, but it would go out that day. It did and arrived the next. Both drives well pacaked and working. WOW!
Thanks a bunch!
"

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cdl
Verified
5/5

2005-11-01

"very fast shipment. got here the next day via fedex ground (within california). good price and product (128mb Micron ram) seems good so far"

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Value the company offers
Is committed to quality products and services
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Is consumer focused

Verified
5/5

2005-03-12

"I just read another comment on here that I thought was funny. I just ordered a 250GB HD. This is my 12th. They all came wrapped in bubble wrap so I don't know what the other guys problem was. Great Store, Really fast shipping. Will definately look here first next time I buy."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
N/A
Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
2/5

2005-01-25

"They had a low (but not lowest) price on a 250GB HD and free shipping on 1 item. I was expecting to get the retail package, but I didnt even get OEM! I just got the drive wrapped up in bubble wrap. Drive seems to work so far..."

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Overall quality of the company
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Is committed to quality products and services

Verified
5/5

2004-05-04

"Good prices and a good selection, at least for what I needed. The hard drive that I ordered was shipped promptly and received in good condition. I would definitely recommend these guys to my friends. I'm looking forward to buying another hard drive from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability