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D&D Computers

3 reviews
5.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2002-08-17

"My experience with D&D Computerz was pleasent and very satisfying. I received exactly the type of computer I wanted, with the features I wanted, at a reasonable price. In the future, when I upgrade my current computer, or purchase a new computer, I would not hesitate to return to D&D Computerz. It was worth the trip from California to Utah to finally get the computer I wanted."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
N/A
Web site reliability
N/A
Web site being easy to use

5/5

2002-08-10

"I was ver pleased with my product and the service I have recieved"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-07-16

"I just bought a new computer case from them and I was very pleased when they sent it out within two days. With free shipping can't beat that."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use