"I ordered a pair of headphones. When they showed up, the package was ripped open and the inside packaging was ripped all over the place. Definitely was not a new pair of headphones."
"I received a refurbished mobile phone that is in used condition rather than refurbished condition (it has screen scratches, scratches around the camera glass, and other flaws that will diminish the device's utility). I consider this unacceptable."
“Hello! I am very sorry to hear about this. Please make sure to read our full listing descriptions. We did explain this was Grade B with cosmetic damages. I can see an agent has sent you information to proceed with a return/refund! Please let us know if you have any questions during this process. Thank you! ”
"2nd purchase from Daily Steals. Super happy with the zipped hoodie/sherpa for my Husband. Hopefully this sock deal is just as EXCELLENT!"
"very quick and overall great experience "
"I've ordered a few things so far. I'm waiting for an update for one order because I only received 1 of two items of a pair and waiting for a response for the return for an exchange because the item was badly scratched up."
“Hello! I am very sorry to hear about any issues with your order. I can see an agent has provided a return label and RMA Number to proceed with a return/full refund! Please let us know if you have any other questions or concerns during this process! Thank you ”
"Need a way to edit orders"
"Ordering was quick and easy. There was very little information regarding order processing. The order sat in limbo for 4 days prior to shipping. Once shipped, the item arrived quickly.
I ordered a "refurbished" cell phone. I think refurbished is not the correct description. It is obviously just a used phone from a used phone dealer. I see ZERO evidence that the phone was refurbished. Also, the phone came with a used (dirty, ick) charger that was nowhere near OEM. The provided charger was the same quality as the cheap chargers found at you local gas station.
With all of this said, I knew I was rolling the dice on this deal. I was hoping for a better win, but what I received was acceptable. I was not super happy, but am not super upset either. If you are picky, avoid at all costs. If the deal is good enough to risk getting a used product, then go for a spin.
I would give them an overall "MEH" rating."
"Quick and easy; clean site with great pricing and FREE shipping. "
"Bought a Google Pixel XL with a discount code and everything processed smoothly."
"I ordered a refurbished Pixel XL. It arrived in a reasonable amount of time, about four days. Packaging was fine.
The phone itself came with a charger but nothing else. For example, there was no sim card tool, no warranty information, no instructions, no transfer of data adapter and the phone itself is different than the one I purchased new. I am not sure if this is because it is an older or newer model, or if it is a knockoff.
If I can get it to work and test it out for a couple of months to check charge capacity and other functional stuff, and it all checks out, I will come back to update the review bumping it up or down."
“Hello! I am very sorry to hear about any of these issues. I have just sent you an email to proceed with a return/ refund! Please reply directly to that email thread if you have any questions or concerns during this process. Thank you! ”
"Best deal is free shipping "
"Easy to maneuver website. Great price. Fasy shipment. Great communication. "
"Ordered I-phone charging cords as extras to keep around the house. Shipping was a bit slow but cords arrived in good shape and work as advertised. Thanks."
"Easy to use & great price "
"Went to the site, looking for something for my wife and found the ear rings. Ordered them and received a email confirmation. I am a first time buyer on this site but will be back.
"
A rep from Daily Steals, DailySteals, has responded:
“Hello! I am very sorry to hear about any issues with your order. I can see an agent has sent the information to proceed with a return. They will have an RMA Number and or return label shortly for you. Thank you for reaching out! ”