"I bought the mini nugget ice maker and never received it. I paid $115. I tried to escalate this and have still never heard back from someone!! "
"I ordered cover plates with LED nightlights for outlets. Looked nice in photos but the light strip is on the bottom inside of plate so when you attach it to the outlet it does not sit flush to the wall. Design flaw. I sent email saying they do not fit properly and would like to return for refund. Reply was they do not refund unless the item is broken, which you have to send photo for proof. $20.00 lesson learned, do not order from this company unless you’re absolutely sure of item. Merchandise shipped from China, I didn’t check that detail before ordering. lesson: Spend extra $$ and buy local ..."
"I need a refund on the item that was returned to you guys. ASAP."
"I ordered a pair of pants that were supposed to be thermally lined. They took FOREVER to arrive and when they did they were so cheap there would be no way i would wear them out in public without something covering them. There was no thermal lining. The fabric was cheap stretchy stuff like pantyhose. On top of that it arrive literally HALF the size it should have been. It came from China and I guess their large is half the size of ours in the US. So when I emailed (at least a dozen times) to get a refund, first I was told they were sorry the shoes i ordered didnt fit (what?!) and then they said i would have to pay to send the pants back to China before they would give any sort of refund--which probably wouldnt be a refund at all, just an exchange for a different size.
Totally worthless."
"I ordered a pair of fleece lined jeggings. After months of waiting (they come from China...not Las Vegas where the website says they are located)...they arrived. What a joke! They were thin transparent fabric almost like pantyhose with no lining whatsoever. On top of that they were literally HALF the size I ordered. The "customer service" was also a joke. Their idiot representatives would reply to my emails with inane comments like "we're sorry the shoes didnt fit. Send them back and we'll send you another size." They refused to give me my money back and said I would have to pay to re-ship the jeggings to China. Save yourself money and aggravation and shop elsewhere."
"If there were negative stars I would have gone that way. Absolutely horrible experience. Ordered in Nov for Christmas. Arrived Dec 29. Not as described and not delivered in a timely fashion. no one really knew where it was, so tracking was a pretty useless experience. Spend the extra $10 and shop locally."
"Looks like I should have read reviews before ordering. I ordered a Christmas projector on November 23rd, it's December 21st and I'm still waiting for it."
"This company is based out of China an you will never receive your package. This place is a scam don't waste your time or hard earned money fooling with the Chinese!"
"I ordered what I thought to be these beautiful extra large Angel wings I saw on Daily America shop on September 28th. Thought I was being careful by looking at some reviews and watched the video of the wings move and the pictures were amazing. After waiting about 3 weeks I received some styrofoam wings with no feathers and don’t move. It looks so horrible I have to buy a different costume completely because I won’t have time to order from Etsy and get them in time for Halloween. I tried to get a refund and George won’t give me one stating shipping cost is to much but it says 30 day customer guarantee and it’s a totally different product than advertised. I’m seeking attorney to stop this scam wish I could show u the pics but I can’t upload them on this site "
"Purchased elaborate, huge, black costume wings for Halloween. Received a small, grey piece of styrofoam with elastic arm bands that fit my 4year old. It was so bad that I actually laughed upon seeing them. When I contacted the shop, they refused to refund since it was “handmade”. Scam."
"I purchased two comforter sets from this website I’ve spent over $50 for both tracking number was not available and today when I went to go check my order the website has been shut down I want my money back"
"Ordered T-Shirt, took 3 months to arrive and it was not the shirt I ordered. The mailing label shows get cane from local area in Calif. No reason for it taking 3 months to deliver. I went thru PayPal placed claim to get my money back. It will cost me more money to return shirt, giving it to Homeless charity. This company are SCAMMERS. Do Not Purchase Anything!"
"Customer service is fabulous! Kept me super up to date with my order :) . For all the bad reviews reach out to them they will respond within 24 hours! Definitely recommend"
"I ordered the tablet and book holder 45 days ago and have been on able to contact the company and receive a response as to where my product is. I wish I would have read these reviews because there’s not any positive ones!"
"Terrible customer service. Sent wrong item. Begged for me to keep bc it would cost them too much to send back and a $5 gift card. Thanks but no thanks. Do not recommend "