"Thanks I order is very good. But I have not the product. would you give me the tracking number."

"1. My order was partially shipped and I had to send an email to find when the 2nd part was shipping.
2. Since we don't have USPS home delivery in my town, when I am not sure which method the store will ship I include a PO Box for USPS shipment and a street address for Fedex/UPS. Fedex delivered to my Post Office so the street address was not transmitted to them or they ignored it."

"I completed my purchase/checkout with the assumption that my order would be processed and shipped out in an expedient manner.

I was reminded that somewhere on the website there is a disclaimer/reminder that "special order items" would take up to 10 days to reach Dale Audio (at which point in time they would ship to me). I somehow missed that disclaimer -which I have to assume responsibility for. I suspect that the disclaimer is small for that reason though. Had it been in big font that my order would take 2 weeks to 2 months to arrive I would have never made the purchase.

One of the items I ordered was on back order and wouldn't arrive until Mid-October (it is now Mid-August).

While it is my responsibility to read the small print I thought it was pretty lousy to sell items without either having them in stock or at least having a good working relationship with a distributor/manufacturer so as to deliver them quicker then 2-3 weeks let alone 2 months.

I was able to get the same exact order delivered to my house by an online competitor in under 1 week.

I will say that my request for a refund was processed quickly and with courtesy. I just don't think anyone would pay full price to wait 2 months for an item, especially something as mundane as microphone boom equipment."

"Easy to find what was needed on a good website. Fast, professional service. "

"fast shipping, item as described. thanks!"

"Quick delivery as requested."

"Perfect and fast . Asdescribed "

"You had the best deal online, and a fast ship!"

"I order online next day I received a message that did not have that product available that would take at least 15 days for shipping ., but the page does not specify that it is an especial order."

"Tech support by phone was easily accessed. After verifying with tech support that my product was still available (only one left in stock!) purchasing was simple and easy, and my order arrived undamaged and quickly. The site is user-friendly and very intuitive."

"Item was shipped promptly and arrived safe and in excellent condition. "

"Tim Brown was extremely helpful!"

"i ordered a special order item that required a longer shipping time than normal. had great communication with staff on shipping times, tracking number, and invoice emails. item arrived today, 5 days earlier than initial estimate when i placed the order.

i am very pleased and would shop there again."

"great seller. got our ends really fast. couldn't be happier"

"I ordered a part online that was not listed as out of stock, but it was. A salesperson contacted me about changing my order to a Bstock item and I agreed. Since then I havent received a new invoice with the discounted rate, my order hasnt been fulfilled and I still havent received the product that I needed three days ago!!"