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Dallas Memory International

8 reviews
3.75 / 5


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Product & services pricing
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Verified
1/5

2004-08-09

"very uncertain. i ordered 2g for my 15" pb g4. fedex goofed and left it without a signature and it's gone missing. i feel as though dmi doesn't really care. they keep saying they can't do anything. fedex tells me that the claim was paid. dmi tells me it was denied. i want to have a backup memory vendor, but i think it's not going to be dmi. too bad. they have great pricing."

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Verified
5/5

2004-07-22

"Alex was knowledgable and courteous. Had RAM in stock and shipped same day FEDEX 2ND day. Received tracking number in email later that day. Package arrived and was packed well. RAM was capatable with laptop for customer's Inspiron. Will be back for more."

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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5/5

2003-02-27

"These guys are great. When I called, they told me that due to the weather in TX they could not ship same day and that they would ship tomorrow. I ordered overnight fedex. I woke up the next morning and to my suprise the fedex guy is standing at my door with my ram at 10:30am. You gotta love that! I called there twice, they picked up both times on the first ring, no holding. I wish all buying experiences were like this."

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Delivering products on-time
Delivering products damage free
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Variety of brands and products offered

5/5

2002-09-25

"My purchase experience was identical to last three posts. The techincal service I recieved was outstanding. I have the new ASUS P4T533 mb which requires special RDRAM. Alex was the ONLY sales rep that responded to my queries, out of the five different companies I e-mailed listed on pricewatch. He was knowledgable about the product and my needs.

Well Done!
"

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Is committed to quality products and services
Is consumer focused
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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
Ease of checking order status
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Being easy to reach
Being knowledgeable
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Making decisions on their own
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5/5

2002-08-17

"Ordered 512mb sodimm ram for Compaq Presario 2800 on Monday, got it 2 days later. Popped it in, and works perfectly in my laptop. "

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5/5

2002-08-10

"Ordered a 512MB Samsung Sodimm module for a Dell I8200 on 8-6-02. It arrived on 8-08-02. I installed it and it worked perfectly. Good price & great service."

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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
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Web site being easy to use
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i1o
5/5

2002-08-07

"Bought 1GB memory upgrade, shipped fast and works great!"

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1/5

2002-04-01

"I've ordered a Tyan Tiger MP motherboard and a couple of Athlon XP 1800+ CPUs. As you may know, these CPUs work perfectly in dual setup.
I live in Israel and had to pay a $62 premium for shipment and also local taxes (17%).
The shipment has arrived and I assembled everything. After powering it up, the system hasn't post and strange smell appeared. I immediately switched the power off and have taken all the stuff to the local lab for checks.
They have determined, that the motherboard has defective voltage regulator. This caused the CPUs to get burnt.
I’ve sent an e-mail to DMI and they said they’re not taking any responsibility because these CPUs are not intended for dual use!!! They said they tesed the stuff before shipping and the failure appeared because I’ve used these CPUs in dual configuration whereas I shouldn’t!!!
This is a total crap. In fact, both AMD and Tyan approve use of Athlon XP in single setup on Tiger MP, so there is no electrical problem.
Only now I’ve got a replacement board from the local dealer (for additional $50), and now I’m stuck with 2 burnt CPUs which costed me almost $500.
Never ever buy from these guys, they will f***k you up and then not take any responsibility.

Michael.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability