ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2011-05-10

"I bought my wife a pair of Aris Allen Black 1940s Peep-Toe Mesh that she likes very much. The fit is good and did not hurt her feet after an hour of merengue. We would definately use this merchant again when the need for another pair of shoes arises."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-09

"We were very please with the prompt service and the merchandise. My husband's shoes however needed to be returned for a larger size. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-07

"I am in love with my Aris Alan shoes. They are beautiful and comfortable. I'm glad I found DanceStore.com -- a new source for shoes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2011-05-05

"This shoes is compotable & resonable cost. :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-04-30

"A very sensible shopping site: clear, efficient, clear prompting throughout the shopping process.

The professional part about the dance shoes (including the glossary) is eye opening and a great added value to the shopping experience.

Since I placed my order, I have been updated regularly on thr journey of my new shoes, which I find very reassuring.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-27

"Your site is well organized, and your delivery amazingly fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-25

"I searched all over the Internet and at various retailers around my area (and even a bit outside my area) looking for a specific pair of shoes. Apparently very few manufacturers make black and white wing-tipped shoes. And those that do, don't carry them in my size.

The only reason I used DanceStore.com is simple: it was the only one who carried the shoes I liked. And believe it or not, they had two pairs to choose from! From the beginning, I called them to ask a few questions and they were both informative and courteous (and easy to contact--no long hold times), and they shipped my shoes sooner than I expected.

There was one hiccup in my order. UPS dropped my package off at the wrong door in my apartment complex (a large complex) and so I had to make an inquiry and report my item undelivered. As UPS requested, I needed to report it to DanceStore.com, which I did. The person I talked to was sympathetic and took care of the issue immediately (while I was on the phone with her). She credited back my credit card for the price of the shoes and asked if I wanted another pair shipped. I told her to wait and see if one of my neighbours was benevolent enough to bring them by (in case that was what happened--which, it turns out, I was correct). When my neighbour dropped them off that evening I called DanceStore.com back and my order was complete. The point of this story was to show that DanceStore.com was willing to do what it took to get my order right and keep me satisfied.

As for the product, the shoes are wonderful. Not only are they hand-made, but they ended up costing less than many others I saw online (though these were the only ones that fit).

The only bad thing I could possibly report about DanceStore.com is the shipping policy. While I realise that these shoes are handmade, it doesn't make much sense for an online shoe retailer not to cover return shipping costs. I was a bit hesitant to order them because of my trouble with finding the correct fit. I was fortunate that they did fit, but if they hadn't, I would have been responsible for the return shipping. I could see that policy alone keeping many people away from their site (and less business for them). It almost did me.

Other than that, the experience was flawless. I will definitely buy my next pair from DanceStore.com.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-23

"Site was easy to navigate - careful reviews of shoe sizes were super helpful. After I placed the order it switched the merchant to "Dalmation corporation" - seemed kind of weird. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-22

"I have to say I'm very satisfied with DanceStore, they provide excellent service from front to back, and the quality of their products is impeccable.

Even when there was a slight hiccup in the shipping charges, DanceStore took care of the issue quickly and seamlessly. There was nothing that I had to worry about, and I still got my shipment in far less time than I expected.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-20

"Great company! I ordered 2 pairs of dance shoes and they were promptly shipped. One pair fit great and have been fun to dance in. The second pair were a bit tight so I returned them. I was quickly issued a refund with no snags. So nice to have great customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2011-04-19

"The customer service can't be beat! I've had to exchange shoes and the people on the phone are really helpful and easy to work with for the transaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-04-17

"This is the best place to find swing shoes! I ordered my shoes on a Sunday and had them waiting at my door by Thursday that next week ... great speedy service! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2011-04-10

"The shoes I've purchased are really cool - just as they were described on dancestore.com web-site. It was also pleasant to talk to shop-assistant by LiveChat - they gave me all information i needed.Thanks a lot!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-05

"I have been a DanceStore client for a couple of years. I really like this opportunity to buy shoes for swing dancing. The orders were shipped really quickly, the shoes were always of excellent quality. What I really liked was a verbal description on sizing. Those hints really helped. I really recommend buying in this store. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-03-16

"Ordered a pair of dance shoes for me and one for my wife. Hers fit well. I ordered a size 11, and the shoe they sent me was labeled an 11, but in fact was a 10.5. I know because I compared it with all my other size 11 shoes, and this shoe was clearly more narrow and shorter in length. Obviously not a size 11. So, now I'm stuck with paying return postage because they aren't labeling their shoes with the correct size. Also, I saw the shoes are made in China. Bad sign. Will not buy from this store again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A