"As I haven't recieved my order yet, I can't yet speak of the quality. But they said they would keep me informed and they haven't. The order form said two weeks to size the ring, they said it would take three weeks. It's been three weeks and still no word on the statis. I don't order much online because of the uncertainty of not dealing with "people". I just hope I'm not dissapointed in making a large(to me)purchase online. "

"First of all, the web site did not recognize my address so I could not pay with a credit card through them at all, and second of all I received 3 separate emails with 3 different confirmation numbers. So, with those 2 things together, I'm not sure if I trust this site very much. Other than that they had exactly what I wanted at a great price."

"I absolutely loved the ring I purchased. My girlfriend went nuts over it and just adores it soo much. I wanted a true real natural alexanderite gem jewelry item, but couldn't afford one. I didn't want to settle for lab-created gems, but when I saw this ring I was astounded. I loved the color of it soo much, and it wasn't too bad of a price either! Thanks to Daniel's Jewelers I made one's birthday a very special day. :D"

"WOW! I can't begin to tell you how thrilled I am with my new "family" ring! It was my 65th birthday and I wanted to treat myself to a new ring to include my daughter-in-law. When I got my Mothers Ring, locally, in 1995, my son was not yet married. How lucky for me to have found Daniels online. The customer service was stellar, the designing and ordering of the ring could not have been easier. Your price was most economical, and my oh my...when the ring arrived, on the exact day it was promised, I was blown away. It is gorgeous (as was the beautiful gold box it came in). I've only had the ring a week now, and the compliments continue to roar in. I am overwhelmingly thrilled with my ring, with your service, and will not only get all of our jewelry gifts from you, but will recommend you to all. 100+++++ great place! Thank you, Thank you, Thank you!

Jane Noelte
****@****"

"Today is June 4, and I was trying to follow up on my order since I have not heard anything regarding my order other than confirming email. I tried to use online follow-up but was unable to complete the inquiry because I didn't have a 12 digit order number. The only number I received was a 5 digit confirmation number on the email. So I tried calling customer service at the 866 number and got a recording requesting my name and phone number. Left that information and haven't heard anything more. Tried calling the store customer service and was told they don't handle online customer service and to call the 866 number. So apparently, Daniel's has no customer service. They processed my credit card then promtly forgot me. Well, I will go out of my way to make sure Daniel's has no more customers since they can't afford to have customer service. I will be starting a campaign on Facebook to make sure no one in my circle does business with Daniels and put the word out to all their friends."

"The ring is lovely and I am very please with it. HOWEVER I had paid $20 extra for engraving and the ring was NOT engraved when I received it. I called the store as soon as I noticed and they ask me to ship it back so that it might be engraved. My wedding is coming up very soon so I declined the offer. They said they would refund my money without any fuss at all. Over all I am pleased with everything. "

"I ordered the touch of elegance mother's ring with 3 stones. Daniel's should have an indication on website that appearance of picture is larger than the actual stone(s), or use the actual stone size in the diagram instead of placing the size in a separate link. Also when you use the ring creater for the stones, the stones appear larger than the starting diagram with the clear stones. My fault for not checking to see what a 2.5mm in the link was BEFORE purchasing the ring. The ring itself was so lightweight and the stones so small, it actually reminded me of a child's gumball ring when I first saw it. I wouldn't have been disappointed with the ring itself if the stones were a little larger.








ture is la
rger
then actual stone."

"The ring was shipped very quickly. The design is exquisite. The stones are a less vibrant than I'd hoped... a little pale, even for genuine stones. The ring did not fit, so took it to check the size. Ordered Size 7 1/2, but actually sizes closer to 7. Will contact you about that. "

"there was another error message, i think the order worked but when came the time for the billing confirmation at the end i got the error message page. on that link

https://www.danielsjewelers.com/cashier_success.php

i hope you are able to fix it, i help as i can."

"horrible service, my valentines day gift for my fiance never came when i paid an extra 20 dollars for next day shipping to insure its arrival on 2/10th. it still has not come and i havent received a call back or an email on it's status yet. it's 2/16th and my fiance who JUST got back from IRAQ hasnt gotten his gift! do NOT order from this company! unless you want to leave a message on an answering machine!"

"This is my second order with Daniel's Jewelers. The first was a High School ring for myself and I was thrilled at the quality and workmanship when I looked over the ring. I've since have received many compliments on the ring. Now, I am ordering a High School Ring for my dear Mother (age 75), who back in 1952 was unable to have one upon graduation. I know she'll be as happy with the ring as I was and treasure it in her later years."

"I am not happy with this company at all! I ordered my wife a pendant on 12-10-09. No where on the website did it say that this item had stopped production on 12-07-09 so it would not even be shipped out until 1-08-10. Yet when we asked all we got was a runaround. I had to call the customer service number to get assistance. Then even they were rude even though it was their fault not mine!!Once again no where in the whole process did they mention that the factory would be closed that was making this pendant.We are very disappointed in this company and will never use it again!!"

"It was a pleasure placing an order over the phone. The ladies were very helpful and answered all of my questions."

"Great website! Easy ordering. Pictures of items are very clear and can be enlarged. Great experience ordering from you. Thank you!

I received my order just a few days after placing; Daniel's upgraded my shipping to FedEx! I was very grateful for this. Excellent quality; excellent bargain. Thank you, Daniel's! I will be back."

"I have shopped every were looking for the things he wanted on the side's of his ring and no one had them but you. You'r prices beat every one else that I had found to. Getting it here by christmas is awsome no one else would do that. "