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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-11-17

"The Danish store was very professional and excellent to work with. And the product is fantastic!"


Verified
1/5

2014-11-16

"Am still awaiting delivery - first order arrived badly damaged. It is now +7 months since initial order. APALLING EXPERIENCE!! "


Verified
2/5

2014-11-15

"Ordering was easy and was told the sofa we ordered was in stock. It was supposed to be delivered in 2 weeks but did not arrive until 3 months later. They did not do a good job of informing us as we kept calling and emailing to keep us posted on the delivery date. I would only order from them again if the price is substantially lower than competitors."


Verified
2/5

2014-11-15

"my order was delayed by a good 2 months without anybody contacting me"


Verified
5/5

2014-11-14

"A very good experience, I love my sofa bed....."


Verified
5/5

2014-11-14

"Excellent service and delivery "


Verified
5/5

2014-11-14

"Thanks for the leather chair pillows , e"


Verified
5/5

2014-11-14

"Very happy with shipping time, condition of the product and the product itself"


Verified
5/5

2014-11-14

"Excellent transaction. Very quick and professional. "


Verified
5/5

2014-11-14

"Fantastic customer service, and top of the line products. "


Verified
1/5

2014-11-14

"I placed order in July and never heard back. After 2 months not receiving my lamp, I contacted the store repeatedly and finally was told that the lamp was back ordered until end of oct. Very poor customer service. "


Verified
4/5

2014-11-14

"Having a problem with the mechanical function on my Oxford Chair. Was not referred to anyone here in NYC who could take care of it. Also should be covered in its warranty because I only got it end of July. Was told to "stop by Fritz Hansen showroom." -- That"s your help?"


Verified
5/5

2014-11-14

"I have ordered multiple items from this site. Jim knows me by name. The store is reliable prompt and helpful in every way. I recommend to all interested in this type of merchandise"


Verified
5/5

2014-11-14

"Wonderful products and great communication!"


Verified
5/5

2014-11-14

"Great product. Good communication. Delivery was much slower than expected."