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Featured Review



5/5

2024-07-02

Great Service!

"Heather was great to work with. She followed up to help me with questions and to ensure I got the most our of my list search. She is the reason we ultimately purchased the targeted list."


Rep reply posted 2024-07-02
A rep from Data Axle USA, alicemartin3457833717, has responded:

“Thank you for your positive feedback!

We are thrilled to hear that Heather was able to assist you with your list search and provide great follow-up support.

Our team at Data Axle USA strives to provide exceptional customer service and we are delighted that it made a difference in your decision to purchase our targeted list.

We appreciate your business and look forward to helping you further grow and succeed.”


Verified
5/5

2024-06-19

Heather Conklin Customer Service

"Heather was GREAT to work with. She walked me through everything, even when the technology got a little away from me. As I approach my 35th year in sales, I see the sales/support effort waning in all industries compared to years ago. So when a "Heather" shows up, she stands heads and shoulders above the rest, giving me hope.

- Jim Travers, Elder of the Sales Tribe
"


Verified
5/5

2023-10-10

Incredible & Fast Customer Service

"I can't say enough about Amanda and the Data Axle team. I had to pull a very specific list and Amanda walked me through the entire process, and I had my list within 30- minutes. . I was telling a colleague that my interaction with Amanda was one of the best BTB experiences I’ve had.

"


5/5

2023-05-11

Great service

"From start to finish this company is top of the line. They answered all my questions immediately and kept me up to date when I needed answers or assistance. I highly recommend them if you are needing any type of customer lists."


Verified
5/5

2023-04-13

Excellent Service

"We had some unique information needs, our representative, Nicholas Sahs was attentive, thoughtful, and thorough. I highly recommend working with Nicholas, he made a complicated process easy. Thanks Nicholas. I look forward to our next conversation.
"


Rep reply posted 2023-04-18
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Thank you for your wonderful review, we're delighted to hear about Nicholas providing a high level of service for you.

We look forward to continuing the productive relationship with you and being your partner in finding the information needed to support your business success. Please do not hesitate to let us know if there's more we can do!”


Verified
5/5

2017-12-12

Superior Sales Support with Database Lists

"I wish every salesperson I dealt with was as responsive and knowledgeable as Bob Lauterbach. He was lightning-fast answering all of my questions and helped up filter down quickly to the exact list type we needed specifically. He provided helpful and superior sales support. This helped us quickly figure out the exact list count and SIC codes we needed for our marketing campaign to reach the exact decision-makers we needed to target. There are several companies that off this type list service, but Bob is the best salesperson in this arena."


Verified
5/5

2023-03-28

Continuing service with Data Axle

"My contact, Shawn Grose, has been very responsive to my request."


Rep reply posted 2023-03-31
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Thanks, marcinsurance! We appreciate your positive review and kind words about Data Axle's service. We're thrilled to hear that Shawn provided such helpful assistance and that you have confidence in us to provide timely solutions. We look forward to serving you with excellent service in the future!”


Verified
5/5

2023-03-13

Aaron Rocks

"Aaron was patient and supportive in answering all of our questions, and helped deliver a solution (multiple lists) that met our needs."


Rep reply posted 2023-03-16
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Hi James,

Thanks for the positive review! We love hearing from our customers – especially when our products and services have made an impact on them.

We really appreciate your feedback and are so glad you had a great time. ”


Verified
5/5

2023-03-13

So good to work with!

"I have worked with DataAxle now for over 4 years and each time the interaction is always top notch. They are super easy to work with, they make adjustments to provide the data we need and with a quick turnaround. Shout out to John Baker who is such a pleasure to speak with. He is the consummate professional and genuinely loves what he does and it shows in his customer service. Would recommend over and over again. "


Rep reply posted 2023-03-16
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Hi there Melissa,

We appreciate the kind words! I’m thrilled to hear the data worked out for you. It’s always humbling to hear how we’re able to make our customers’ lives easier.

I know John put a lot of work into helping you, so I’ll be sure to pass your kind words off to him.

Thanks again! ”


Verified
5/5

2023-03-07

Instant Gratification

"In the first couple of minutes into my conversation with Mandy Haas she had my attention, Mandy showed her concern for me getting the right list of People, Businesses and Cities. My questions were answered without hesitation. The previous experiences with another Data sources turned out to be a disaster. I had made up my mind that I was going to try using this process of getting information for the last time or it was going to be the beginning of lasting relationship. Our company is going to execute the first phase of using the data we purchased next week. Check on me in a month for an update. Thanks, Mandy. Your delivery of the products Data Axle was crystal clear, you wanted me to be a happy customer. Hopefully our rollout sets new records for the company. Larry "


Rep reply posted 2023-03-16
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Hi Larry,

Thanks for the positive review! We love hearing from our customers – especially when our products and services have made an impact on them.

I know Mandy put a lot of work into helping out, so I’ll be sure to pass your kind words off to her.

Thanks again, and we hope to hear from you again soon! ”


Verified
5/5

2022-07-21

Always a great work experience

"As always, every time we do business with DataAxle, everything turns out smoothly. They have a great customer service team."


Rep reply posted 2023-02-27
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Hi AnaMaria,

Thank you so much for your kind words! We are thrilled to hear you enjoyed your experience.

We’re always improving our products, so I encourage you to come back and check us out again soon to see what’s new.

Thanks again – we appreciate it!”


Verified
5/5

2023-02-24

Exceptional service

"Kelly Mixan made my experience exceptional. She was available, pleasant and responsive to all my needs. She was also instrumental in providing a solution to an issue. I would be happy to work with her again. "


Rep reply posted 2023-02-27
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Hi Steve,

Thanks for your review!

I’m thrilled to hear that you had an amazing experience working with us. I’ll be sure to pass that positive feedback off to Kelly. We take a lot of pride in our work, so thank you for taking the time to share how it’s worked out for you. It means a ton to us.

Thanks again, and we hope to see you again soon! ”


Verified
5/5

2023-02-10

"It was a pleasure to work with Data Axle! Quick and efficient customer service & communication."


Rep reply posted 2023-02-13
A rep from Data Axle USA, gabrielledataaxle, has responded:

“Hello Bradi,

Wow – thanks for your kind remarks! I’m so happy our services worked out for you, and that you plan to keep doing business with us.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to offer real time data, and I’m ecstatic that we were able to make it happen for you here.

Thanks again!

- Data Axle USA”


Verified
5/5

2023-01-27

Great, fast communication and service.

"Shawn was very helpful and followed up with any concerns we might have. Issues were resolved and information provided within hours. The process of selecting data is always fast and easy. "


Rep reply posted 2023-02-07
A rep from Data Axle USA, ColleenDataAxle, has responded:

“Thank you so much for the kind words about our customer service! We take pride in our supporting our customers, and we're so glad to hear that it's made a positive impact on your experience. We look forward to working with you again!”


Verified
5/5

2023-01-24

Kelly Mixon

"Great! Definitely would work with kelly again. She the best!"