ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2018-09-21

InfoUSA Most Reputable & Best. Customer. Service. Ever. It CAN be Done!

"We got our list right away! I always enjoy working with Dannell – she keeps in touch regularly, is very responsive, and I have ordered several times from her! The data we get from InfoUSA is hands down the cleanest and most accurate of all the companies I have used before.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-09-13

Excellent Experience

"I worked with Chris who did a great job and quickly helped me with narrowing my search and finding the right information for my business. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-09-07

Fast and Friendly

"Really appreciate how quickly they got my order placed. Also were diligent about following up. Nice people and list looks good!"


4/5

2018-09-06

Great info.

"Was not expecting much information but actually i was amazed with all info that came in the report. "


5/5

2018-09-06

That was easy!

"My husband and I ordered targeted names for a mailing campaign to support our Medicare solutions practice. InfoUSA made the whole process easy, and we have already taken our 1st mailing to the post office. Now we are just waiting for the phone to ring. Many thanks for the support! We look forward to working with you in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-08-31

Perfect

"Jeffrey consistently provides excellent customer service."


Verified
5/5

2018-08-29

Follow-Up was good

"I had an issue with deliverability, but they corrected the issue. Thank you InfoUSA.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-13

Excellent service and support

"Taylor really helped out! Knowledgeable, friendly, helpful and responsive. I highly recommend her and them!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-08-01

Thanks InfoUSA!

"Megan was extremely helpful in answering our many questions and delivering exactly what we wanted! Will not be afraid to use InfoUSA again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-25

info

" Emily Shalgren was great and asked the right questions to make sure I got what I needed and then she delivered the data right away as my meeting was the next morning."

Detailed Review Benchmark + -
Pricing of products and services

5/5

2018-07-12

Excellent service from Steven Cho!

"Steve was very responsive and on top of things! Thank You"


5/5

2018-07-10

Koa Kai

"The orders was executed in a timely manner."


Verified
5/5

2017-05-11

Easy to work with and effective lists.

"I've worked with Anita at InfoUSA many times to procure lists for company mailers and advertisements. She's always incredibly helpful filtering the lists to our desired prospects and delivering the products in a very efficient and timely manner. We've had good success with the leads as well, which is all that you can ask for. Pricing is on-par with pretty much every other major data/mailing list supplier I've found. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

b2b
1/5

2018-07-10

Check your lists!

"We purchased a list from these vendors. Our experience was by far sub-par. They claimed to have researched the lists provided, had phone calls to verify the businesses we were looking for were in the industry they promised. Our team spent hours verifying the lists given that we noticed some obvious issues. Needless to say about 95% of the results were inaccurate. We called them to receive an explanation and they did nothing but give us a scripted run-around about the quality and verification of their lists. Basically told us we had to be wrong. We requested a refund of our money and they refused so we said we would have the charge reversed at which point they hung up the phone on us. Our recommendation, check their lists for accuracy. In our experience, they were very, very inaccurate. That, mixed in with their unwillingness to correct their error, makes us go online to warn others."

Detailed Review Benchmark + -
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2018-08-08
A rep from Data Axle USA, InfoUSA, has responded:

“We appreciate your feedback. InfoUSA stands by our products and want to make sure this situation is resolved. We are having a difficult time finding your record or the interaction with our company. Please call us at 800-321-0869 and ask for Keelia so we can get this handled. Thank you!”


Verified
5/5

2018-07-05

Easy to work with. Fast turnaround.

"My rep, Taylor was easy to work with and was very helpful throughout the process. This was my first experience with InfoUSA and I'd absolutely work with them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process