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Featured Review


Verified
5/5

2017-11-09

Helpful Expert

"Josh was quite knowledgeable and helpful."


Verified
5/5

2017-11-09

Emily was great, and very knowledgeable

"Emily did an excellent job working with me to help segment the exact target market i was looking for. She was quick moving, incredibly knowledgable, and understanding of what I was looking to accomplish. While I have not yet used the data, I was comfortable purchasing it due to the fact that Emily was able to verify many of the records' viability through the various QA systems they have in place."

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Verified
5/5

2017-11-08

Printcraft List purchase - Lindsey Brown

"Lindsey is always a pleasure to work with. She's Patient, helpful & pleasent"


Verified
5/5

2017-11-07

Gina Is Awesome!

"I went to your website last night and created a database but was not sure that it was exactly what I needed. Gina called me this morning and helped me through this process. She searched several times and created the perfect list that I need for my business.

She is a real superstar with databases and my list is perfect. This level of service that she has provided today has not gone unnoticed. I want you to know that she has exhibited a rare professionalism, quick response time and technical abilities that are very much appreciated in a world where customer service is almost gone.

Thank You So Much For All Your Help Gina, You Totally Rock!
"

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Verified
5/5

2017-11-06

Reasonably Priced with a Great Account Rep

"We have previously worked with Jennifer at InfoUSA and she has always been quick in her reply and responsive to any questions. We look forward to continue working with both Jennifer and InfoUSA in the future."

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Verified
5/5

2017-11-02

Excellent follow through and feedback!

"Bob was very helpful with a difficult client. He didn't hesitate to change the specifics when asked and the criteria when asked. He was always positive and supportive. I will certainly be using Bob again unless of course he is promoted! :o) "


Verified
5/5

2017-11-01

Exemplary support

"Greg and Channa in the support team at InfoUsa did a great job helping me. Answered my questions quickly and resolved my problem proactively in their follow up call. Even though I caused the error in my original order they supported me and made things right to my advantage - that's what great support is! "


Verified
5/5

2017-10-31

Small list order with great customer service

"I recently had a small list order for only 450 names, but it had multiple parameters. Geena was so responsive and did everything she could to satisfy all the questions that came up in a very timely manner. There were several twists that came up and she went out of her way to make sure the lists we had met my customer's needs. This was not a big dollar amount for InfoUSA, but I felt like my order was treated as though it was the most important job she had. Geena is without a doubt one of the best Customer Service reps I have worked with in a long time. I hope to have the opportunity to work with her again."


Verified
5/5

2017-02-15

Great customer support.

"John Scheibel provides support that is not heard of today."

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Verified
5/5

2017-10-27

Office Manager

"I emailed a complicated list of requirements and I had a reply the very same afternoon. All the information I requested way there in a clean easy to understand spreadsheet."


Verified
5/5

2017-10-27

List order

"Mark is fantastic to work with. He is very quick to respond and makes the process seamless."


Verified
5/5

2017-10-27

Great Customer service

"Geena listened to what I needed and walked me through the set up process quickly.
I got exactly what I needed when I needed it.
Well done!
"

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Verified
5/5

2017-10-26

Prompt follow up and very accomodating

"I recently updated some of my mailing lists and worked out an arrangement to get volume pricing and updates as needed."

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Verified
5/5

2017-10-25

InfoUSA CIO/CTO/CFO/COO

"Easy to order the list, responsive to questions and requests, and ability to order as few or as many leads/contacts as needed without concern about minimum counts. The delivery was immediate which was really wonderful. Others that we have experienced have taken as long as 5 days to deliver!

Mark was a great help and again, very responsive. I did learn that I need to be much more specific on my target industries using SIC rather than NAICS, as I did get a number of contacts that were not in the industry I was looking to target.
"

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Verified
5/5

2017-10-25

Great Experience!

"Emily was fantastic to work with. She helped us narrow down what we needed. "

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