"Not only did we lose a third of the emails provided due to inaccuracy/bounces, once we made the purchase infousa completely disappeared. In fact, after paying it took almost a week to receive our lists in Excel format. No follow ups, nothing. I'm now noticing they don't offer any guarantees like other providers."

"Kaylie Howell has helped tremendously. She has been speedy with responses, recommendations and helpful with problem solving!"

"I've used InfoUsa for approximately 4 years now and they have been great. The online service is easy to use. Any time I've had to call Customer Service they have been outstanding."

"I always enjoy using infoUSA for my business and consumer lists. They are fast, prompt and professional. My rep Steve Cho has been helping my company now for about 3 years and he always calls back, he always answers email and he always delivers what we need on time- which is actually kind of rare these days with many businesses I have worked with.

I highly recommend Steve and his services to many of my colleagues, as long as they are not in competition with me and my customers. I would rather keep this "best kept secret" to myself.

Try them out- you won't be disappointed."

"WE ALLY ENJOY TALKING TO EVERYONE AT INFOUSA. THE ONLY PROBLEM WE ARE GETTING IS ALOT OF OUR NEW HOME OWNERS ARE RENTERS.

WE WOULDNT USE ANOTHER COMPANY\!"

"Anita was wonderful and very easy to work with! Great partnership! "

"The website is easy to navigate, the staff is knowledgeable and helpful, the list is accurate and the pricing is fair. I enjoyed working with them and look forward to doing it again."

"InfoUSA lists have been very valuable to our business. The site is thorough yet easy to navigate. The phone lists are clean and accurate. Our rep, Nicholas Sahs, has been readily available, helpful, and knowledgable which was crucial in navigating this process for me as a newbie. He had great input and went above and beyond to make sure I developed the perfect lists and was completely satisfied. I will continue to use this service as our sales team grows. Thanks! "

"working with InfoUSA and Rory is great. They are very responsive and send me over the information i need in a timely manner. I really enjoy working with them. "

"I did not know what to expect from InfoUSA but we were more than satisfied with the information & the help we received. Our company will most definitely be using InfoUSA in the future!"

"Sarah and Clint have always bent over backwards to help with my many inquiries. They have provided the fastest results out of any marketing list company I've ever worked with. I appreciate their help and will continue to utilize InfoUSA."

"I must begin with relevant disclaimers:

1. I have only used InfoUSA for a single purpose, the purchase of new mover mailing lists.
2. I do not have a broad frame of reference when it comes to list-providing companies or service.
3. I have used them for 6 months now, and if 3 is a trend then I should be equipped to offer a viable review within my limited scope of function.

Data Quality:
Due to disclaimer #2 above, I cannot speak to this with any authority.

Service/Responsiveness:
My InfoUSA representative has always been cordial and pleasant to work with. However when it comes to responsiveness the quality has not been excellent.

I have called 5-7 times and more often than not have left voicemails (off the top of the head, I can confidently say at least half of the calls were not during lunch hours). The voicemails are returned inconsistently, sometimes after a few hours, sometimes the next day. I understand they are busy and try to minimize effect by planning ahead but in more time-sensitive circumstances I am not fully confident that they would be there for me.

One month I was sent a duplicate list from the month before but labeled as new. To their credit my rep fixed this within 1 business day and has not made the error again since.

When my rep will be out of the office he tells me beforehand and assigns me a different rep who will fill in. I appreciate the forethought.

Generally speaking, InfoUSA has provided a relatively painless process with pleasant if not extremely responsive service.

Again, I do not have a frame of reference for other such companies or services so cannot say where they fall amongst competition. That being said, I would recommend them to a friend with disclaimers.

"

"Very very happy with the leads and customer service I receive from mark everytime I talk to him."

"Kelly Hine has helped us over the years with contact information. She is efficient and professional. We count on Info USA for our Christian Camp and Conference ministry. "

"No detour needed here: the road to Info USA was the smoothest and quickest path to satisfying the direct mailing needs of my business. Outstanding customer service by a most professional young woman, and their leads have produced a giant bump to my company's bottom line."