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Featured Review


Verified
5/5

2015-06-26

"Channa Rench is the best!
From such a large corporation as InfoUSA I would never have thought I'd be met with such caring and personal customer care. Channa not only did a wonderful job getting all the information and content I needed, she also created a trusting friendly relationship with me. I feel I can come to her with any of my small business needs relevant to InfoUSA and I will always be taken care of.
"


Verified
5/5

2015-06-26

"Christopher Degn was great. He took the time to get the mailing list just the way I needed it Pinpointing the radius around the location I had requested. He was able to answer all of my questions and was a true professional every step! Thanks Chris I will definitely be calling you again!"


Verified
5/5

2015-06-25

"Roseanna Ruelas and I have been working on various marketing projects since 05/16/2014. She is bright, conscientious, and knows exactly how to tailor marketing campaigns to my business needs. I would highly recommend her to anyone looking to boost their business bottom line. Jack Boyles, J. Boyles Appraisals, LLC. Georgetown, CT"


Verified
5/5

2015-06-25

"I worked with A. Young and she was a breath of fresh for a sales and service consulation. Was enthusiastic and extremely helpful. Took a proactive approach to giving me possible options and how she could assist. Explained clearly how InfoUSA gathered their data, refreshed it and ways it could be utilized.

THis lists that we will utilize are comparable to what we have utilized in the past but the list developer is mor user friendly. Looking forward to getting started on using the data.
"


Verified
5/5

2015-06-24

"Matthew Armistead has been great to me and provide me with information on this building and how to go after my direct market and successfully picked the right list"


Verified
4/5

2015-06-22

"We approached 3 list vendors about their services and thoroughly researched each offering. Nicole at InfoUSA was very patient with us as it took a long time for us to decide the parameters of the type of list we needed. Turnaround from approving the purchase to actually receiving the list took a little longer than we thought - seems processing the paperwork takes quite a bit of time. Also a little surprised at the lack of email records available - hopefully that will improve the next time we wish to update our list. Overall a good service."


Verified
5/5

2015-06-22

"I purchased business emails from InfoUSA. They were very accurate and included all the information I needed about the companies as well."


Verified
5/5

2015-06-19

"Amber was asked relevant useful questions, was kind, efficient and effective, and worked with-in our financial constraints to develop a useful database. She is an asset to your organization."


Verified
1/5

2015-06-01

"A complete waste of my money. I was supplied a list that had many, many accounts not even remotely related to my search criteria. Nearly 60% of e-mail addresses provided were undeliverable OR non-existent. I have made repeated attempts to contact this company and have had NO response. On top of that they overcharged my credit card $89 from the amount they issued me an invoice for. Stay FAR FAR FAR away from this company. I can only assume this 9.9 rating out of 10 is a fabrication just like their services."


Rep reply posted 2015-06-04
A rep from Data Axle USA, InfoUSA, has responded:

“Hi Mark,

Thanks for your feedback and bringing this issue to our attention. We've been trying to reach you to discuss you order but haven't been able to connect with you yet. Can you give please give us a call back at 1.866.382.2555 when you have time? Thanks again!”


Verified
5/5

2015-05-07

"Emily Karloff was my marketing consultant on my order and was fantastic to work with. There was an immediate response time to any question or issue I had on trying to figure out the best mailing list to create plus she went above and beyond to get me my info in a format I could have immediate access to it."


Verified
5/5

2015-04-22

"The lists I have received from InfoUSA have been the most current I can get my hands on. I have purchased address lists from other companies in the past and found Info USA to have a lower return mail rate. Nick Sahs, our account rep, is extremely responsive and helpful. "


Verified
5/5

2015-04-08

"One of the best online auctions Silver Lace Auction has had to date...thanks to Rory and InfoUSA!
It is not everyday we sell a chiropractor's office full of equipment. For such a specialty auction, we asked InfoUSA to generate a list that would produce bidders. They did and the response was greater than we had hoped.
We have used InfoUSA for several years producing targeted marketing lists and the service has always been "Tip Top"!
"


Verified
5/5

2015-02-12

"Thank you to Christopher Degn from InfoUSA for all his hard work! He is always there with a swift response to fulfill his client's needs. Often times, you are not aware of the level of customer service a company provides until a problem arises. Whenever I had slight issues with anything, Chris was always there with a quick response and solution. I was never passed around from one department to another. There was one direct person to contact and my experience with Chris has been nothing short of excellent. I find myself being a repeated customer more often than necessary just because he is so enjoyable to work with. Thanks for all your help and I am looking forward to our continued business together!"


Verified
5/5

2014-12-05

"I appreciated the company calling me when I had an issue with a purchased list. Very professional and they fixed the issue. It's this type of customer service that has kept me as a customer for several years. "


Verified
5/5

2014-10-21

"We have been using InfoUSA to process mail files for several years and have been always satisfied with the results and timing. Clint Meyers is responsive, dependable, and helpful, particularly in making sure we meet our frequent tight deadlines. The service provided by Clint and InfoUSA has never disappointed.
"