"It was a pleasure working with InfoUSA; very easy to communicate with and always quick to answer any questions. They clearly strive to make the purchasing process as streamlined as possible and ensure their clients are pleased with their services."
"Great customer service from my rep Heather Conklin! "
"My experience so far has been very positive. Especially Rod is very helpful and quick in responding to our requests. "
"She was great to work with. She kept us moving towards our end goal. "
"It was great working with John. He spent quite a bit of time helping me choose the right list criteria and made the whole process easy. "
"Very informative and understood the process at ease"
"I've experienced about an 8-10% good prospect ratio so far on the data provided to us.
Good stuff and my Account Manager, Bandon, is "top shelf""
"I like working with Rod Stokes, fast response and friendly."
"Heather was great. She was very patient with my request and answered all of my questions."
"Everything went great. Got right to the point with what I needed. Followed-up but didn't hound me. Processed my order quickly. No problems at all."
"I have been a customer of Rod Stokes for many years and have never had even remotely a bad experience. The quick turn around, costing and more importantly the advice I can get is invaluable to me serving my customers. "
"The customer service and helpful insight is in a class of its own. Our lists were 100% verified and accurate."
"I had used the company's services in the past when they went by "info USA". I made contact with them again in an effort to help support our newly formed inside business development team to reach their goals. Unfortunately, the process was delayed by a day and one half unfortunately due to a subpar performance by the initial, "Senior Sales & Marketing Partner," I encountered....which leads us to, "Heather Saved The day!" Had a wonderful experience dealing with Heather Conklin, a Sales & Marketing Professional with Data Axle. Heather listened to my concerns, jumped right in to immediately address my requirements, and looped in management to assist and address the aforementioned issues. Additionally, I would like to thank Manager of Sales and Marketing Partnerships, Jeremy Williamson. Jeremy was both responsive and concerned as to making sure my requirements had been addressed to my satisfaction. "
"I can't say how bad their customer service is. My sales rep was Dannell Knapp and she was very rude and didn't try to help me a bit. When, I asked for a refund, they said that you have contacted the wrong company, we never charged you.
Don't know if it was just her or all the people are like that!
Very very bad customer service!!!"
"Bob did a great job communicating and working with me to make sure I got the best service possible! "
"I came into this with no experience and wasn't sure what I needed. Heather Conklin took the time to help me figure out what would work best for me. She made me feel like my account was important, even though my purchase was going to be small, and she knew that from the get go. I would recommend Data Axle USA to everyone. "