"Having used DMS memory on several Apple Mac Pro (no, NOT MacBook Pros...Mac Pros!) for over 13 years, we've experienced memory failures far greater than Apple memory and a competitors' memory. For instance, the current memory failure we're experiencing is for one of our 2013 Mac Pros.
This will make the 5th (3 within 2 months of each other) DMS memory module failure in less than 8 months, again, on one machine. When submitting the previous faulty memory for a warranty exchange, from the same 2013 Mac Pro, the entire communication process with DMS felt like an interrogation, even having submitted detailed information and the original invoice. While 6+ RAM module failures with 4 machines (the number of Mac Pros with DMS memory) over several years may not seem drastic, the downtime, work interruption and so forth (workflow interruptions, thorough testing/troubleshooting, removing/replacing RAM, submitting warranty claims and more), are costly both in productivity and revenue. Drastic nonetheless when compared to the aforementioned Apple and competitor's RAM reliability and functionality.
Unfortunately, we cannot honestly recommend DMS RAM for Apple desktops for businesses. In fact we recommend (and have to our network support customers) avoiding DMS RAM, with respect to Apple desktops/workstations (we can't speak to reliability issues for Apple notebooks since those all have Apple RAM). While Apple retail customers (vs. business users) may not notice the loss of productivity, the aforementioned productivity interruptions can result (and have for us) costly work interruptions. In summary, recalling a quote we used with customers refusing to recognize quality (product, support, etc), ""The bitterness of poor quality remains long after the sweetness of low price is forgotten" - Benjamin Franklin
NOTE: Invoice number for this feedback is not the most recent DMS RAM purchased and does not reflect subsequent replacements for faulty DMS RAM."
"I've been buying from Data Memory Systems for years now. Probably close to 20 years. They are my exclusive supplier of RAM and Flash Memory. I don't even consider anyone else when I need RAM. I have sent many of my friends there, and my employer also buys RAM for this supplier. I can't say enough good things about them. I have no experience with returns, since every piece I have ever received from them has always worked."
"This is my second purchase from DMS, both orders were for HP Printer memory. Could not be HAPPIER with their site's ease of use and overall level of service. One of the few sites I've found online that keep old SIMM modules on hand for old Laserjet models."
"My exclusive supplier of RAM. Lifetime warranty. Fair shipping. Among the very lowest prices. Human beings always answer the phone.
But best of all is that they have superlative service and support. I had a problem with an upgrade card that the vendor blamed on "out of spec RAM". My testing showed otherwise , but I thought I'd call DMS just to see if they had heard of this problem. They didn't think the problem was the RAM (They were right, a new upgrade fixed the prob.) but they offered to replace the RAM and pay for shipping both ways."
"I've bought RAM here for several years; they have always had very reasonable prices, shipping rates, and exceptional quality and customer service. When I ordered the wrong SO-DIMM for my laptop, they diagnosed my problem immediately and offered to take it back with no fees.
Perhaps my only complaint is that they don't offer any order status checking if you choose their free USPS shipping option. Although they tell you up front that there won't be a tracking numbe, they don't even let you know when they put it in the mail. Fortunately, they're quite trustworthy and ship very promptly in my experience, so this is just a minor annoyance rather than a problem."
"I ordered 256 mb from them in February. Decided to return it because I wanted to get 512 MB from another vendor. No problems getting my money back and they were friendly, too! Only wish I would have asked if they would have price-matched like someone else here mentioned.
Definitely recommend!"