"I did some googling before buying and didn't come across any buyer reviews of the site. While worried, I figured that the controller was not THAT much cheaper than full retail, so the chances of it being one of the $13 fakes you can get on ebay seemed low. Until it arrived...

At first glance it looked fine. On closer inspection I found that the plastic and build quality is cheap. Furthermore, the analogues don't work properly and after some searching I found that packaging I received (While convincing with Sony/ PlayStation trademarks and all) is missing small icons and fine print which the official product has.

The product images on their site displays all the info and icons on the packaging that should be there on the real deal. In other words: The item they shipped to me was not the same as the genuine one they have pictured in the listing. The listing is also deceptive stating "original Sony controller" and that "David's Phone Shop sells only Brand New Products from the original manufactures".

Since requesting a refund they have not gotten back to me as to whether they will accept an opened product, sending me the same email twice asking that I send the item back 'in original status'. They have also supplied me with a address that's different for their (supposed) US based store location and different as well from the Singapore address they actually shipped from. (They claim all items are shipped from the "US or Switzerland", another lie).

Some further searches have found that this is not the first report of a counterfeit goods sold as the real thing from David's phone shop. It's also not the first time the returns address has varied from the real address. In the last case the customer, apparently, never got a refund because the item 'never arrived' back at David's Phone Shop, most likely because of the postal differences."