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1/5

2021-10-15

Can't wait to tell this story to 10,000 viewers

"I recently asked about a promotional opportunity with DaVinci for an event on my livestream. Bear in mind I asked for nothing free, was fully prepared to pay for a device but was interested if they wanted to co sponsor the event or have some presence. I was treated HORRIBLY by the first customer service rep I spoke to, but then got transferred over to a Shannon. Shannon was very helpful, assured they wanted to be a part of it and insisted she would see me taken care of. Fast forward to the day before my event (which I have been promoting DaVinci's presence, now I get to go on camera and blast them) and still no word from Shannon, no tracking information, and a whole bunch of disrespect. I would strongly recommend doing your business with Storz & Bickel or PAX. Pick a company that at least pretends to care about you. Which is not DaVinci."

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1/5

2020-08-12

Customer support and return policy woeful

"Vaporiser arrived with a scratch on the front and the inner box was ripped at both corners. Contacted customer support only to be told I would have to pay $40USD to return the damaged device if I wanted a replacement. Will never buy from this company again. Disgusting. "

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Verified
5/5

2019-12-09

"Easy to use plenty to choose from"

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5/5

2019-12-09

Been wanting one for awhile

"You guys do make a great product. Decided to commit to buying since it was discounted nearly 70$ will let you know what I think"

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Verified
4/5

2019-12-09

Paypal didn't work, lucky I had the card!

"Tried checking out using paypal, It froze on a whitish screen, but that's alright It happens sometimes. I had a card to make it happen with"

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5/5

2019-12-08

"Great! Thanks for much for the service."

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Verified
2/5

2019-12-08

"Credit companies kept flagging the purchase as fraudulent. "

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5/5

2019-12-08

Handy compact

"Purchasing and browsing through the web is super easy."

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2/5

2019-12-08

It didn't accept my passwords 3 times!

"I even generated a password with Google, and the website always says: wrong password!"

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4/5

2019-12-08

"Thanks for everything. Discount code didn’t work, but all good."

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1/5

2019-12-08

"The website is terrible, full of glitches and cannot access certain links. The explorers club link does not work and the points do not update properly in the pop up // the link to view your explorers account does not work."

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Verified
5/5

2019-12-08

"Fast and easy to choose and purchase product "

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4/5

2019-12-07

Matt's Thoughts

"Best Quality Vapes I have ever had"

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5/5

2019-12-07

"I absolutely "

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5/5

2019-12-07

"Easy check out, great product "

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