"Order placed on 11/24/2019. All contact details for delivery are correct in the order form. Never received the package but the amount is well debited from my bank account. The reactions of this seller are dishonest, it is January 8, 2020 and they do not offer any solution (a refund seems to me the only possible solution). They just repeat to me to go to the post office, which I did for a long time without success. In other words, they are thieves. I will denounce this site on consumer defense platforms"
"Cheap,Chinese rip off BEWARE"
"Business owners beware! Meghan Berry and Rachel Johnson are totally unprofessional!
I ran one deal with Meghan that went flawless and then she came to me asking to run a 12 hour deal for cyber Monday at a VERY discounted price. I agreed since it was only running for 12 hours. Nope, she ran the deal for the MONTH! Yikes right? Then it comes time to get paid. Check sent to the wrong address so I fill out a direct deposit form and then she says its easier for them to cut a check and that I will have it next Thursday, "no problem". Its Thursday! No check. Her email response to me was that she doesn't know when they will cut a check but that when they do she will let me know. Um, what? So then I call and talk to Rachel Johnson, ask for Meghans supervisors information, she tells me no, and that Meghan is the supervisor. When I tell her Meghan is refusing to help me she says "Well we will talk and call you back", hangs up on me!!!!!!! Um, what? Long story short Meghan is a smooth talker that will get what she wants from you for the deal and then all customer service goes out the window, Rachel is working under Maghan so her poor customer service doesn't shock me. I will be letting every business owner I come across about the way I was treated today! Unacceptable! Oh and Meghan Has a supervisor! Geesh!"
"I ordered a camera bag on April 17th and after about two weeks of asking they finally sent a tracking number that stated the product had not left the warehouse in China. After another week of showing no movement on the item they said that because of winter storm Juno packages have been delayed. I told them that the tracking showed that there wasn't even any thing being shipped and that it was still in the warehouse. They responded with saying that once it leaves the plane tracking starts. So...i guess the plane is taking weeks to arrive from China? They do respond after a few days but there explanations leave me wondering if I will ever get the camera bag. I spent 40 dollars on this bag and would like to receive it or my money back. They say they cannot give refunds until after it is received. Well if I never get it..how can I get a refund? I will never order from this company again and I advise anyone else to think twice before ordering. "
"Horrible way to do business. I can not get anyone to respond to my email. I placed an order on April 10th, it is now the 21st and still not received a tracking number. Even though my order confirmation stated that my order would be shipped within the next 24 - 48 hours. I would just appreciate a response. "
"Be aware that 5DayDeal.com has a strict ALL SALES FINAL policy in their fine print. They don't advertise it on their sales page, so you won't know about it until after purchase. (I consider this a scammy way to do business.) Make sure you want to spend your money on them because you will not get a refund after you purchase. Buyer beware."
"All I can say is do not order from this company. They insisted my order shipped, and they were sure to charge my account, but I never received my product. When I called to complain I was told that it was basically not there problem. If you order from them you will not receive your purchase and will have no recourse."
"Have not received my order yet but was sent a tracking number, The problem with Day Deal you have to start an account before they will give you your tracking number, I don't want to open an account with them. This is bad business to hold back a federal tracking number to the actual owner of the tracking ( I paid for shipping ) I hope the Federal Government looks into this practice to see if this is even legal. I will probably write the Postal Inspector also.
One day after posting problem was resolved to my satisfaction.
Thank You ResellerRatings for giving customers a place to air problems."
"I have a funny experience with Day Deal, i've ordered some accessories & a back-up battery, then after 2 days, they send me an email for confirmation, but all of a sudden i noticed that order price reduced,,, i've tried to get more details & discovered that they didn't ship the battery , later on upon contacting the customer service they said that yes we cancelled it from the order cause the courier don't ship batteries. now i've to get it from a different website & bay more for the customs taxes due this...."
"They responded to my request for a replacement battery cover for my Samsung galaxy S2 right away but they insisted that i return the extended battery also. fair enough I guess so I packaged them along with the form they had me download, requesting either a refund or replacement. I chose replacement and sent the package at my expense and insured. After clearly stating I wanted a replacement via 3 emails, they refunded my PayPal account instead. Now I have to order from someone else and pay for shipping all over again. Guess I'll lose about $15 on this "bad DealDay"."
"I have been ordering phone cases and charging accessories from DayDeal for the last three phones, so over about 5 years or so. I have always been satisfied with my purchases, and get compliments and "where'd you get that?" about my phone cases. This last time around, I received a defective case, and they sent a replacement right away without requiring me to send the bad one back. I'm still very satisfied with DayDeal, I think the customer service is excellent. I will continue purchasing from them and recommending them to everyone. The selection is the best I've been able to find over 5 years of looking!"
"I've bought many phone accessories from Day Deal. I've always been satisfied. There was one time where they sent me the wrong item, but they gave me a refund and let me keep the wrong item (which I never used, but still nice of them to not make me package it up and send it back)."
"I've never had a problem with Day Deal. Delivery times were ok, and email replies were always quick and helpful. Granted, I've only ever ordered Bold 9000 battery doors from them. Once, I had an issue where a delivery was lost in transit, but Day Deal quickly sent me a replacement free of charge and with no hassle. I would probably use them again if the need arises."
"Mediocre happy. Will shop here again, maybe soon."
"I ordered a Remote Controlled Switch Socket (3 pack) . It's been 3 weeks & I haven't heard a word ! I emailed them twice , and I got no response either time . Is it that difacult to answer a simple email ?"