"The first unit sent did not work. The company which made it was helpful in trying to make it work and then responded quickly in sending a properly functioning unit (and in making it relatively easy to send back the first one). Dealfisher was not directly involved in this interchange, but did discover the deal and facilitate prompt delivery of the product in the first place; I appreciate that."
"Considering I have sent at least three emails to dealfisher asking why they sent me a neato xv11 instead of the xv12 model that i ordered, without any response I find it amusing and irratating that you now want me to rate your service. Maybe you can let me know what is wrong with your customer service!
Update.3-27-2014
After finally being contacted by Sam from dealfisher, we came to a satisfactory compromise on the shipping of the wrong product.
He was very upfront and honest aboout dealfishers growing pains and I appreciated the effort he made in contacting me."
"Everything arrived as expected and in good condition for a refurbished unit."
"Loved my robotic vaccuum."
"Great price, fast delivery. Everything went great."
"It was an opportunity to purchase something I've been thinking about at a good price. All aspects of the purchase were good. "
"This was my second order from dealfisher and I can say both times have been awesome! The product is shipped timely, always arrives in great condition and exceeds my expectations!"
"The product that was delivered did not work."
"Item arrived on time and as entended"
"I THOUGHT the blu-ray player would be wifi ready and wasn't, but the player ROCKS and can be set up to hit the web easily. Fro the pric? Hey! Deal!!!
Love it!"
"Ordered referb phone and I'm very happy with it. Delivery was as advertised, thank you."
"Arrived in a timely manner."
"Great experience buying from dealfisher"
"Though I bought a HTC phone, I was given a Nokia charger which is a little displeasing. But, the deal and the product as advertised are upto the expectations."
"look great and meet what I looking for."