"I have places an order with this site over 2 weeks ago and i am trying to reach someone but i have not been contacted back into why i have not received my order. I have bought items before and everything went good but now its turning. "
"My order never arrived - not in time for Christmas or even now!!! I am so disappointed in this company that I will NEVER encourage anyone to ever order from here. I have logged compaints with New York State and also our FBI..I feel that this is a scam of some kind and will not tolerate the horrible service I have received. I hope this company disolves and the website taken down!!!!!!!!!!!!!!! A company is not allowed to make false promises to consumers and that is ALL this stupid organization did! They have ignored my requests for information and I feel as though I have been robbed. "
"I am disappointed with the customer service. I ordered a gift for my daughter for Christmas and paid extra for EMS Express because their website said it would arrive in 3-5 days. I ordered on 12/13 and didn't receive my package until 12/28. I did not have this gift for my daughter for Christmas. I sent several emails regarding my concern and nobody replied back to me. Not one reply. I asked for a refund on shipping since I was given false information and again, no reply to my email. Not even an apology. I think that is terrible to just ignore my request and do nothing about it. The post office said it was up to the sender to refund me since I was given false info. Unfortunately, this does not make want me to order from here again. Now I just hope there are no problems with the game itself. "
"Your product does have "More" than I could ask for... My favorite part is how "Legit" these headphones are. They come packed in a "Hard Box" with all the manuals, and wrapped just like I would "Expect" them to be. Overall I would say that this seller delivered a great product & it took about 15 days to get here to the US from the day I ordered. I love listening to my "Beats" on my mp3 player with these headphones. Will do business again."
"product that i received for my grandson's nintendo ds 3 games from dealicool do not work and will not play at all . i have tried all afternoon to get back on to this site to contact the seller unsuccessfully. anyone planning to use this site please do not waste your money. products comes from hongkong,china "
"I received my items in great condition. The shipping seemed to take a while but I didn't know where my order was coming from, so I understand. Great items at a great price! I'll definitely order again! Thank you!"
"Buyer Beware!!! Do Not order from this web site!!! I ordered product on the 12th, paid extra for 3-5 day shipping. Kept checking my order only to find out it was on backorder. Was never notified. Emailed to cancel my order and was told, Oh, they just got my item in. So I said please hurry my order. Was supposed to be shipped on the 17th from China I guess. Then was told it shipped on the 20th. As of the 24th? Still in China!!!!
Will NEVER order from this company again. No matter how good the price is!!!"
"Please tell me where my package is which i orderd on the 8 December i have tracked it and keep getting a record. GIFT STILL NOT RECEIVD AND CANNOT GET A REPLY FROM DEASLICOOL SIMPLE E-MAIL SITE CAN ANYONE TELL ME HOW TO GET SATISFACTION?AS TO THE LOCATION OF THE PACKAGE. IS DEALICOOL A SCAM?"
"Very relieved to be able to purchase products again hassle free.
Advised when goods were shipped, arrived to New Zealand approx 10 days later.
Very happy with DS Lite multi and single games purchased. Brand new and sealed. Definitely intend more purchases.
Keep up the good work & Merry Christmas!"
"I ordered a Nintendo DS from DealiCool. The service was outstanding. They kept me informed of where my product was with a tracking number and delivered it to the USA within the time from they said it would come. I ordered it on Dec 5th. It left Hong Kong on Dec 11 and I received it on Dec 15. I would definitely do business with them again. "