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Dealmountain.com

6 reviews
2.92 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2017-04-25

out of 13 items ordered, all but 1

"Ordered a bunch of cosmetics, soaps, shampoos, spf. Everything was $2. $26 is ALL I spent on literally $100 worth of stuff. It took a week and one of the soaps they ran out of and they reimbursed the $2 before I had received my product. They emailed me so I knew that the product was out and they were reimburse me and when my order shipped. Everything is still good for art least a year. Some things ARE listed, but you can't order it, there won't be an orange buy sign you click on. Great site!!"

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1/5

2017-03-23

Scammers changed name to Dealmtn.com

"The company lists products online for very low prices but then you order and never get any information about shipping. You try to contact them and they only have an email which they never responded to. Then eventually, are 4 or 5 days, they email you saying that your order is cancelled. Scammers who have changed their name now to Dealmtn.com, most likely because bad reviews."

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Verified
1/5

2015-11-02

"Absolutely horrible service. Ordered a $1200 item; said it was in stock, received email that they received the order and then a few days later I get an email saying my order has been cancelled because it is out of stock. And.......it is still listed on Google Shopping until you go to their website and then it says out of stock. What a joke.
Alternatively, I responded to their email asking what the deal is with that and have gotten no response.
"

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Verified
5/5

2004-08-26

"The Panasonic corded phone I wanted was not available at Etronics, even though their website said so. So I cancelled the order with them and came to DealMountain and placed the order. Price was below the MSRP, which I expect, unlike other outfits that claim the MSRP to be $30 higher!

Ordering was painless and straight forward. Shipping was reasonable. Shipped within the next day. UPS delivered one day early. Packing was okay. I'd shop with them again if I find something they have that others don't. Overall a positive experience.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Customer service resolving problems
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Web site being easy to use

5/5

2002-12-03

"Customer service was great,order was flawless, and excellent price.
I can't ask for more. Will shop from DealMountain.com again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

3/5

2002-10-25

"It has been 20 days since my order of a Panasonic NB-G100P Toaster Oven for $92.57 including shipping. The DealMountain.com website shows many customer comments---all positives. I called today to find out about the status of my order and could not speak to a live person. I was auto-prompted to leave a message. I also asked how I could get negative comments posted on their website. UPDATE: AFTER A LONG DELAY, THE PRODUCT WAS SHIPPED AND THEY CREDITED THE COST OF SHIPPING BECAUSE OF THE DELAY. AS THEY DID RIGHT BY ME, I WOULD CHANGE MY RATING FROM NEGATIVE TO NEUTRAL."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site