"Very satisfied. Will recommend to others."
"Sales rep was extremely helpful with suggestions and ways to reduce overall cost. Material was delivered within two days and all was accounted for. Overall it was a pleasant experience.
Even material samples came quickly."
"great! arrived very quickly...and are exactly as described.....thanks"
"DecksDirect was great to work with. Everything came as advertised on their website. "
"As a contractor, nothing is more important than timely execution and delivery. I had a situation on a very large deck job that required several critical parts from DecksDirect. The project had already gone from bad to worse because of the failure of another vendor. I ordered all my handrail parts from DecksDirect relying on the feedback from other customers. They delivered!! The price was right on target and.....the order was shipped 4 hours after I ordered. Now that is customer service!
Thank you so much for doing what you say you will do. My customer was thrilled and that, in turn, makes me happy as well.
TThank you again. Paul Alvarado Remodeling & Contracting Olathe, KS"
"To place my order was a simple task.I was impressed with the selection available and my order was filled promptly.I am pleased to say that I will visit DecksDirect again for my decking needs."
"Great experience, quick delivery, easy online shopping!"
"Great service, I received my order the next day and the product met my expectations"
"Decks Direct was on time with good quality. Working outside in this heat is another story."
"I ordered a product that I had never seen before. I found it and the DecksDirect website by googling information about post anchors for my new deck. The DecksDirect website provided detailed information and wasvery clear about the two different sizes of anchors. Prior to placing the order, I contacted DecksDirect by phone to confirm some information regarding and shipping time. The staff was very helpful and I completed my order online. My order was delivered as scheduled. We haven't used the items yet, but we plan to within the next few weeks. With the detailed instructions it appears that we will be able to set-up our anchors/post for a secure railing system."
"Great service. Packages actually arrived a day earlier then scheduled."
"Beautiful addition to our deck! Living on a Lake our deck shines like NO other! Very satisfied and we recommend Decksdirect for that special touch!"
"DecksDirect worked out great for us and we are very happy with the products we received from them. I had quite a few questions over the email and over the phone and their customer service was great in providing answers to all of them. The only thing that could have been better was the shipping. I had inquired with Decksdirect in regards to how long the ground shipping option would take and they said five days when it really was about 9 business days so that was a little disappointing since we were waiting on materials, not to mention shipping to AK wasn't cheap."
"Ordered on Sunday afternoon received on Wednseday,on time perfect condition."
"Reasonable prices. Prompt service."