Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

ResellerRatings
Verified
4/5

2020-11-01

Good Price

"Web site photo shows the wrong finish (chrome) but a chat with Customer Service quickly confirmed that the product comes with Satin Nickel finish.

Decor Planet does not offer an online order for in-store pickup, at least for this product that is not in stock.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2020-11-01

Quick and Convient

"Had stock that we were looking for"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2020-11-01

"Great selection and friendly customer service "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-11-01

"Lowest prices with free shipping can’t wait to get my order"

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-11-01

"Great chat with Elsa before deciding to buy."

Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2020-10-31

Great Selection

"The product selection was great. I wish the site would identify similar products once one item is selected. Additionally, required accompanying parts, such as the rough for the shower selected, would be helpful. Overall great experience."

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-10-31

"Super easy to navigate and excellent prices!"

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-10-31

Pro filled cart with ease

"I had several complications with what I was ordering. It required lots of customization. Alex was amazing. He took over the cart and matched up everything I needed. Made shopping a breeze. The discounted pricing made it that much more enjoyable."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-10-31

"Best service very quick phone response "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-10-31

"Your website is a bit challenging. I has a hard time adding the right color mirror"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2020-10-31

Nice Reps, Great prices, but delivery dates way off

"All is good - except for 2 orders now something or other has happened where the expected ship date was pushed significantly back, to the point I had to cancel the orders and then scramble to buy elsewhere. Not fun when your GC is waiting for the products! Also every other website gives a date by which you receive the product ... your "ship" date means little ... no real idea when to expect the product. Finally - what does partially shipped mean!? When there is a group of items, which then are "partially shipped", there is no indication of which one is the one causing the problem or which ones you should expect sooner, vs. the one that is delaying it. Also cancellations are done but you are never notified, so I keep having to check if in fact things were cancelled (you could just send an email when cancellations completed). Like the site alot, and prices, but logistics/execution is lacking and when it is an important item, to get on time as indicated on the site, I am going elsewhere unfortunately because I can't trust your timings anymore. "

Pricing of products and services
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Verified
5/5

2020-10-30

Bailey222

"Great products!!! My house is full of Franke and Toto products."

Pricing of products and services
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Verified
5/5

2020-10-30

1/2-bath upgrade

"Purchased this cabinet because of its better construction quality and elegant, understated look. (Wish the multiple dividers in drawer were optional.)"

Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2020-10-30

"used amazon to purchase but didn't agree with the extra charge and the item appears overpriced, but only available through your site."

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-10-30

Beginner

"Easy to order and free shipping is a good value."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service