"Great prices, great selection, free shipping but slow! One must be patient when ordering from this store. Their lack of package tracking is quite frustrating. Most of the time I'm not in a hurry to get my item so it doesn't really bother me."
"Easy & accurate ordering procedure. Free, but slow shipping."
"Shortly after discovering this site, it became one of my favorite online stores. If the prices weren't good enough, the shipping is free. Items don't always ship right away, but it's a small price to pay for the good deals.
One DVD I ordered was on backorder for a long time and didn't ship when they expected it to. However, I e-mailed them about it and quickly received a reply with the new expected ship date.
I'll definitely be ordering from here again."
"USPS Media Mail used by DDD took 13 days to get my order to me -- that's just not acceptable. There are so many other DVD outlets that use UPS or FedEx , free to the customer, that only take 3-5 business days. This was my first order with DDD, and my last."
"Deepdiscountdvd has great prices and always free shipping. My DVD collection is continualy expanding thanks to their low prices and large selection. Occasionaly I find a DVD I order is not in stock, but they provide estimated ship by dates. All the back ordered DVDs have shipped before their estimated date. I have never been charged for an item before it has shipped. This has become my sole source of DVD's."
"I've ordered from DDD close to a dozen times, both during the sale and when they had their normal prices.
I've gotten every single order in a timely manner, even backordered DVDs.
DDD will be my first choice for DVD orders in the future."
"good price, great discounts codes.
However, I am missing Starwars.
I e-mailed a lot of time. No replies."
"I decided to take a chance on this store, as they were running a 20% off promotion. I received my order complete, and fairly quickly. Prices were cheap without the sale, and most of the items I checked were as low as or lower than other sites. I'll order from them again."
"These guys have very good prices and the shipping is free. It can take a while to get to California, but I know that it will and I am usually not in a hurry. They do have expedited shipping if that is important. They have been responsive the the few problems I have had and they are one of my best and most dependable long-time internet resellers. I recomend them highly."
"i waited 2 weeks for my order to arrive and it's still not here. and their slogan about having the best price online, what a lie! "
"Attempted to order a present for my brother(a film buff) last christmas. About a week and a half later(right before christmas), I was informed that the item they said was in stock was not in stock, but would be sent in a month or more. The website still listed it as in stock. Okay, I just asked them to cancel my order and that is that. 3 months later, I notice a charge of $9 on my credic card from shopper discount. When calling the number to ask what it was, and to get refunded, the lady mentioned that by purchasing something from deep discount DVD, I had somehow approved shopper discount to bill me for something I was unaware I ever asked for/was at all affiliated with this site. The people at deep discount dvd won't confirm anything, but buyers should beware of possible being fraudulently charged by a company that deep discount has given your sensitive information to. I cannot be certain as to who is telling the truth, but there is no way shopperdiscount could have had any knowledge of my transaction with deep discount dvd unless they were provided it by them... I would advise everyone to STAY AWAY from this site."
"I am vary happy with this site My sister ordered over 35 dvds and she found most of the stuff she wanted all those old horror movies not only they came in in 4-5 days with free shipping and each movie was around 6 bucks..."
"I read some previous reviews that made me hesitant. But, I went ahead and ordered over 200 dollars worth of DVD's and received them in a week. The price was right and items were packaged well. No problems. I will probably do business with DDD again. The only minus I found, is that you don't know if items are in stock until you place order. I called and asked availability before I sent order through the web.
UPDATE: 3 weeks later, I ordered 2 more DVD's and received them in a week. I am very happy with DDD.
NEW UPDATE: 3 months later, I ordered another DVD & received item promptly. Buyer does have to be careful not to click "yes" to optional ten dollar offer during ordering. (There is a "no" option, farther down webpage.) So far, I've had no problems with DDD."
"Very good service, phone support and email support are both good. the only bad thing I can say (and its minor)is that their inventory isn't updated on their site in real time ,if it is out of stock they'll e mail you within 24 hours and let you decide whether you want to cancel or not.which is okay with me I've had much better luck with these guys than all direct they are terrible in comparison."
"DVDs arrived ontime. Product description on website was slightly inaccurate (said the dvds contained an episode which that they didnt) though I already knew this before ordering so it was not a problem for me."