"I HAVE NEVER DEALT WITH A BETTER COMPANY !
THEY ARE FAST AND HONEST.ANY MINOR PROBLEM I HAVE HAD WAS TAKEN CARE OF AT THE SPEED OF LIGHT!"
"I have ordered from DDD several times. One time they made an error and forgot one of my items. I e-mailed them about it and they took care of it right away.
Great prices, great selection, great service. 2 thumbs up for DDD."
"Ordered 4 DVD's and recieved them with no problems. The shipping was free, and therefore a little slow, but that is understandable. They have a pretty significant selection, and it as long as they keep the free shipping the deals are too hard to ignore. The communication was very fast and reliable. I'll be coming back for more."
"As an Anime fan, I have found that Deepdiscountdvd.com is the absolute best place to buy DVDs from. Their prices are nearly always the lowest and on top of that they provide free shipping! I must also add that the free shipping is actually pretty quick, I usually receive my items within week. I now do about 90% of my DVD shopping with DDD.com and I have never had a problem. I can't recommend this site enough! "
"This is my second order of DVDs. Everything came quickly. Works perfectly. Great prices and no shipping cost. Much cheaper than buying in stores. Highly recommended."
"First time ordering from deep discount dvd , i was quite worried about how my order would go , i purchased 2 DVD's , Das boot Superbit and Amadeus directors cut , I live in california and it was shipped within 2 days since i used overnight shipping. all in all i liked them and will do purchase with them in the future."
"Company have very poor response to emails. I have had good experiences with this company in the past. Usually received orders very promptly, etc.
However, my last order went completly haywire. I received an email stating part of it had shipped.... cool, right? Well, after waiting 3 weeks... no order came.
I sent an email to them... after 3 days I received one of those default type emails. Very irritating, and of course doesn't answer my question. OK.. so finally, I get them to confirm by email cancelling MY ENTIRE ORDER including anything not shipped yet (one item was on backorder) and refund my money. Lo and behold a week later, I get an email stating my backordered item had shipped? Do they not talk to each other or put notes in their computer system??
I think I will wait a few months before I try to order from them again. Maybe they will have improved or hired better customer service folks."
"Living overseas, I normally order DVDs (as well as CDs and books) from Amazon.com with no problems at all, ever. I was attracted to Deep Discount DVD's very low prices. On three occasions I tried to order from Deep Discount DVD, and their system confirmed items were in stock and shipping available to my location. Each time my order was confirmed by e-mail immediately. Checking the order status several days later, each time I found the orders were cancelled, with no notification. E-mails sent to the company went unanswered. My shipping address is listed with my credit card company, so that is not the problem. Would be nice if Deep Discount DVD would inform me when an order is cancelled, and would also explain why. I spend $100-200 per month on DVDs, but since this company cannot handle it I will go back to the higher prices of Amazon.com, because they at least provide reliable, responsive service."
"I'd read good and bad comments about this company but everything went great with my first order. I placed the order on 4/22 and picked their free shipping via USPS option. DVD shipped on 4/23 and arrived on 4/28. I've already placed two more orders with them. They have shipped all 3 of my orders within 24 hours so I can't complain there.
The only problem I have is that you don't know if an item is in stock until you actually order it. The confirmation email you receive immediately after you submit your order lets you know if it is in stock. Everything I've ordered has been in stock so I don't know how much of a problem it would be to cancel an order. Even with this, they'll still be one of the first places I check when ordering DVDs online."
"The web site doesn't indicate if an item is in stock or not but they have a phone number you can call. Once ordered, under "my account" the web site showed the item was back-orderd and would ship approximately 2 weeks later. The item shipped one week later and arrived in 4 days! They have the best prices and there's NO SHIPPING charge!"
"Deep Discount DVD is great hands down. I have made 2 flawless purchases with them, and they ship out fast with good email confirmations. Of course, when it all comes down to it, they have some kick @ss prices. I love it, and free shipping rules on small items like this. "
"I like these guys. I have ordered several times from them. The prices are great! They respond quickly. The standard shipping is slower, but it's free! If you want it faster you can get it faster with upgraded shipping. All items have arrived undamaged. I had a problem with my first dvd. They responded quickly with an rma free shipping return label and they even cross shipped another dvd before I even returned the defective one. Great dvd retailer! I'll definitely order again, and again!!!"
"This is probably the 5th time I've ordered from this site. The prices are their dvds are great, especially anime. DVDs that would run me $30 in stores cost $18 on this site. The free shipping is a little slow. For $3 the 2-3 day shipping is very worth it, I'm still saving money. Very happy with them."
"One of the best discount DVD resellers on the net."
"bought a dvd box set, it was dirt cheap, priority mail shipping was cheap. packing was ok, could have been better, would order again."