"I have ordered from them a couple of times in the past. I have always been pleased with their service, and have also recommended them to friends who enjoyed their service. My most recent order had a bad DVD in it. They shipped a new DVD out to me and paid for return postage of the defective one. A+ service and support!"
"Good prices, but pretty awful service, an extremely unreliable site, and terribly slow shipping. The prices might be attractive, but for ease and quality service, look elsewhere."
"I have been ordering from DeepDiscountDVD for over a year now and I have never experienced any trouble from them. Their orders are prompt and they even offer free shipping to Hawaii! Nobody gives free shipping to Hawaii.
I once had to return a DVD that I accidentally ordered twice by hitting the back button while placing my order. It was very easy to return it to them and they refunded me as promised.
Customer service was good, products are always in good condition, and pricing is highly competitive. I only order from DeepDiscountDVD."
"Two days ago, I received an order confirmation for a DVD Player. The problem is that I didnt order a DVD Player. I did however order a Soprano's DVD. Apparently my wife ordered this for me for Christmas, using her account and her credit card. I dont know how this could possibly get messed up with an actual secure site ordering system. Following that, they sent me an email stating that they could not ship my Saprano's DVD because of a 'billing problem'. There was over $300 in this account but these folks couldnt process the order (??!!?????).
The DVD player showed up today (pretty fast shipping). I went to another online vendor and sucessfully ordered the DVD.
These folks have issues, I wish I knew how they could get a 9+ rating with a messed up system like this.
WILL NOT use these folks again."
"Ordered a CD with 10% discount, free shipping, and no tax. It took them about a week after the order was placed to send confirmation that it had been shipped out. Received the CD a week later. Experienced no problems at all. I would buy from them again :o)"
"Great DVD selection and prices. Free shipping is great. DVD arrived 7 days after order confirmation. Will order again!"
"Great seller for dvd's. Had the best price of anywhere I checked. Free shipping also for standard USPS mail. Getting ready to place another order."
"Great sale price on Buck Rodgers from the 25th Century. Cheapest price if you don't need the fastest shipping."
"This comment is actually for their sister company, DeepDiscountCD.com, who also advertises the lowest prices. As far as I can tell, they are correct. The prices are excellent. Cons: I placed my order for 3 cd's on August 8, and selected the USPS Priority Mail option (additional $2.99). The cd's weren't shipped until August 14. There is nothing on the site that tells you if an item is in stock or when to expect shipment of your order. I e-mailed customer service (and received quick responses) and was told my order should be shipped the morning of the 13th. It was shipped a day later. My suggestion is improve the order status section of this site. If you aren't in a rush, this is a great place to buy cd's or dvd's because the prices are indeed very low, shipping is free (if you don't mind media mail), and as I live in California, there's no sales tax. I've checked several of their prices and they are right, they're the lowest. I would buy from them again."
"Best price 95%+ of the time... Love the free shipping (that can make the DVD the best price easily) Very fast shipping too! Well packed in sturdy "real" boxes.
My backorder was handled well, and in a reasonable time (about a week) for a very popular title."
"I've ordered several times over the past couple of months. Prompt delivery and great prices. I rarely see better prices elsewhere."
"This company was great! I got my hard to find DVDs cheap and fast! Some of the newer ones are a bit steep (Everyone is on ones newer than about a year too) I would HIGHLY recommend this company!"
"Lowest overall price on DVD's, have ordered several times in the past. Free ground shipping if you're not in a hurry."
"Ordered twice from this company and I am very satisfied with the selection, price, and the service."
"Beware all international buyer!!!
My name is Fadi Bahhady. I ordered around $690 worth of DVDs and I still did not receive them. The shipment went out on the 10th of April. Now it the the 7th of May and I still did not receive any thing. On deepdiscountdvd's site, it is mentioned that international order may take up to 15 buisness days. After I contacted them they said that is may take up to 22 buisness days. I contacted them once again and then they told me to wait another 2-3 weeks!!!!! I dont know about you but to me this sound really really really unproffesional. Now I am wondering if they really did send me the package!"