ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2011-08-26

"BEST WED SITE TO SHOP FOR MUSIC FOR A CHEAP PRICE MY ORDER CAME IN 3 DAYS AND I SAVE ALOT OF MONEY OFF THIS SITE IF YOUR LOOKING TO HOOK UP A CAR THIS IS WHERE U SHOULD GET UR MUSIC FROM"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2005-06-03

"Amazing! Found this site after an exaustive search for a dvd player for my car. After being dissapointed by etronics.com I called this company to verify that the item I wanted was in stock. The rep that I talked to(who was extremely nice) told me yes. So I went ahead and ordered the item. Of course because of my living/shipping/billing situation I expected minor problems. The rep that I talked to previously called me about 15 minutes after I made the order to discuss a problem with me. After doing what was asked and them verifying I emailed asking about the status. (I thought they wouldn't be able to ship the item). I got reply very very quickly saying everything is in order and I would receive tracking number tonight (same day). As of writing this review it's the night they said I would receive the tracking number, I checked my email and there it was!! tracking number for the shipment just as they had promised.

I'm so please with this I don't care if the item takes long to get to me. Just the honest truth and amazing customer service is all I need.

Due to my experience with this company I think I'm gonna get all my sound equipment from here een if their price proves to be higher than another online retailer. I'll pay the extra for a piece of mind.

I'm honored to be the first customer to give this company a 10/10 rating!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Being easy to reach
Making decisions on their own
N/A
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site