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DemeterOnline

2 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-11-30

"THIS COMPANY HAS NOT FULLFILLED MY REQUEST YET, BUT I WAS TOLD I WOULD RECEIVE A FULL REFUND(ALMOST $100.00) BUT THE COMPANY SITE IS CONSTANTLY DOWN, THEY BARELY ANSWER YOUR REQUESTS, AND THE PHONE # IS SET UP ONLY FOR AFFILIATES,AS IT WILL NOT ALLOW THE AVERAGE CUSTOMER TO GET ANY ANSWERS, TODAY I AM SUPPOSED TO GET MY REFUND AS PER THERE TOS POLICY(IN THERE WORDS,FROM AN EMAIL) BUT I ONCE AGAIN CANT GET THEM TO ANSWER ME. 4 MONTHS IS A RIDICULUS TIME TO WAIT."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-10-27

"I placed an order with DementerOnline.com on 9/7/04, that totaled $39.35. I received follow-up emails regarding this account. I have also received other emails offering special deals. As of today, 10/26/04, I have not received my order. I have placed two tickets on the website, BEFORE IT DISAPPEARED!!! I also sent at least two emails. The money was taken out of my account, so I'm a little concerned. If the owner of this site can make the site disappear, do I need to worry that my account information is accessible? I have received NO response on any of my communications. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
N/A
Speed of web site
N/A