"I placed my order, and a hold in the amount of the entire order was placed on my card. I then received an email stating that only part of the order had been charged, and that I needed to call them to give a credit card number for the remainder or they would be re-routing my shipment back to their warehouse the next day. At this point, the full total was still pending as a charge on my card. I felt uncomfortable giving an additional credit card since it seemed like the full amount had been charged. I tried to explain this to Designer Living, but they were adamant that I had not been charged correctly, and quite frankly were rather rude about it. I asked them to cancel the order, credit my card in full, and re-route the shipments back to them. In the end, my card did indeed only get charged a portion of the order, and I ended up receiving one portion of the order. The customer service was so substandard that, while I'm not sure I was charged correctly, I'll just keep the curtains I received and call it a wash. I didn't want to send the order back and have to deal with them again. They won't receive any of my business in the future. "

"Wasnt impressed at all by the quality. It didnt come with a bedskirt either where most bedding deals do!"

"Gift order shipped fine though site had no image of sheet set color: ocean.
Then ordered a white cotton sham and received a multi-colored polyester full bedskirt in pink satin package with a sham label stuck to it.
Matter-of-fact customer service rep never apologized; offered refund in about 2 weeks. Got it sooner though."