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Product & services pricing
4.59/5
Chance of future purchase:
4.17/5
Shipping & packaging:
5.00/5
Customer service:
4.59/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-07-26

excellent

"excellent program service"

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Verified
5/5

2024-06-18

Very convenient and easy to use

"The Dial my calls progam has always worked well for my contact group."


Verified
3/5

2024-06-17

Missed contacts

"We enjoy your service and what it brings. We use it to contact about 135 people as an emergency prep scenario in case anything were to happen to our work building. We can use the service to contact these people to let them know what to do next in case of an emergency.
We have done two tests recently, 5/22 (call) and 6/12 (text). Unfortunately both times we have had reports of people not getting the calls or not getting the texts. I called in after the 5/22 test call and a representative told me it is a carrier issue. They slowed down our call distribution so it would take longer but hopefully reach more people. The 6/12 test had 16 calls that were "unsuccessful" (we double checked the numbers and only one was incorrect). However we still had people that said "successful" on the report, say they did not get a text. Including my co-worker who was helping me with the test.
I have used this service for a while and not had these recent problems, thus why I am rating 3 stars.
Anything you can do to help because we don't want to call these people individually. However if we can't guarantee results our leaders may ask for us to try a different way to run the test.

PS we also use the service to contact volunteers when we hold an event. That seems to be working better but don't always get a text back. Have not narrowed down that issue yet.

Appreciate you listening,
Sean Kelter
Associate Relations Manager, Kroger.

"

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Verified
5/5

2024-03-17

Excellent

"I have been using it for a few years to connect with church members and it has serve me well"

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Verified
5/5

2024-02-12

Works great.

"I use it monthly to remind members of monthly meetings."

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Verified
5/5

2024-01-15

always a helpful hand

"always people out there to help. "

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Verified
5/5

2024-01-11

Customer Service

"Any problems that I encountered, Customer Service did a great job in working through and completing the task."

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Verified
5/5

2023-09-10

Great service

"This is very easy to use - and manage from your phone- they have a great app - where you can schedule calls, change them look at the data . Also for me it is important that I can have a message longer than 2 minutes "

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Verified
5/5

2023-09-07

Love Dial my calls

"Dial my calls is easy to use and helps me do multiple calls at one time. Fast and convent."

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Verified
5/5

2023-08-29

Very good quality

"Love it takes a long process converts it to seconds. Best way to contact lots of calls at once. Thank you"

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Verified
4/5

2023-03-17

kicking and screaming

"Some of us here are entering this technology world gracefully and some are kicking and screaming. It is proving to be true that the older we get the more we hate change. "ih8techNOlogy" is my favorite password. But when the technology makes my life easier it is better than fabulous. Chris has been so patient with me, and I truly appreciate it. The tutorials are confusing because there is so very much information given. But they are very helpful when I listen to them a few times. I feel very strongly that our church will like Dial My Calls and the ease of use that it has. Very user friendly once I caught on to what I was doing. ruth (BTW....I never lost my phone when it was attached to the wall.)"

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Verified
5/5

2023-02-21

So Far, So Good

"Just signed up for Dialmycalls. So far, have only done some test calls. Very happy with them so far. Excellent web site - easy to navigate. Great price, especially for a small organization who doesn't expect to use it too often.
"

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Verified
5/5

2023-02-14

Professional, responsive, and flexible service.

"Dial my calls, responded to any and all of my questions and requests in a very timely manner. While providing me with all the options to fit my personal needs. The website is clean, easily self-guided, professional looking. Couldn't ask for anything more."


Verified
5/5

2022-12-08

Easy

"Easy to update and add more credits. "

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Verified
5/5

2022-11-21

Great Communications Tool

"Easy to use, even on the phone "

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