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I deeply regret purchasing from Diamond Nexus. My semi-eternity ring started losing stones within the first 30 days of ownership, which should have been a red flag. They repaired it once for free, but when the issue happened again, they refused to honor their warranty and didn’t even inform me of additional charges until after they had the ring. I was forced to pay just to get my ring back.

Even worse, when I tried to utilize the free resizing for my engagement ring (as promised within their policy), they refused to perform "

"I'm delighted with my recent purchase from Diamond Nexus! The moissanite engagement ring I purchased is truly a dazzling masterpiece. It exceeded my expectations, radiating even more beauty than I had envisioned. I enthusiastically endorse Diamond Nexus to all those in pursuit of an exceptional engagement ring. Heartfelt thanks to Diamond Nexus for adding an extra layer of enchantment to this special moment!"

"Twice during the three years we’ve had our wedding ring we've had to return it to Diamond Nexus because one of the three stones has fallen out. Each time they told us how to return it through FedEx and sent us Shipping Labels.
The second time, although the ring and loose diamond were double bagged, the ring fell out or was stolen, they said, during transit. My wife was distraught, her beautiful wedding ring, twice broken, was now gone.
When the ring was lost, Diamond Nexus said that although they arranged the shipping return, they didn’t bother to insure the shipping and it was our responsibility, so we should contact our insurance, if we had arranged insurance. Believing that, as a responsible company, they had insured their returns, we hadn’t.
Twice broken in three short years, now we’ve lost our beautiful (and expensive) wedding ring.
What a rip-off company - DON’T BUY THEIR PRODUCTS, they can break your heart, (and your bank!)

"

"I have bought two tennis bracelets over the past two years as wedding anniversary presents. She absolutely loved them, and she wears them day and night! Joy!

We had some setting problems with both bracelets, including a lost stone. Faultless service was an email away. In both cases, Diamond Nexus honored their Warranty. Turnaround was swift and the process was very, very quick and smooth.

These are great folks to business with and I highly recommend them!

This review was unsolicited and I have no connection with Diamond Nexus or its affilistes."

"As a professional in the jewelry industry for several years, I still find the industry fascinating Reading about new ideas and trends from others who share the same passion is not only exciting, but also enjoyable.

pandora RARE CHARM
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"These Diamonds are gorgeous. Very professional customer service. Wide selection of Jewelry "

"Bought these as a gift. Can't wait to give to my daughter n law. They are exquisite "

"Great experience from order to delivery. The earrings are beautiful"

"Let's just say, there is no way I could have afforded this dream ring had it been for Diamond Nexus. I am in love with my ring, I have on my finger what looks like a $20,000+ ring and band for such an affordable price. My fiance and I couldn't believe it until we saw it, and my god WE SAW it. It is ethical, affordable, and the nexus diamond is hard to distinguish from a mined/lab grown diamond of similar quality. I can't believe that I have my dream ring and we will be able to afford a wedding and down payment on a house at the same time. Oh, and customer service is 5/5 prompt and quick to problem solve, website is 5/5, shipping 4.5/5 everything was on time but the outer box was slightly damaged the ring boxes and ring were not, Appraisal 4/5 it was sent with our rings which was awesome but they got the year wrong so I had to request an amended one for no cost or hassle. "

"The diamond Nexus team was able to work with me and expedite a semi-custom engagement ring in a very short period of time. Everyone I worked with was extremely helpful and if was a very positive experience. The ring came in on time and we love it, it looks absolutely incredible!"

"I've ordered from diamond nexus twice and will do so again. My first order was a necklace and the second was a pair of Renee earrings. Both items were high quality and look fantastic. The price I.m.o can't be beat. Keep up the good work. "

"My Diamond stud earrings are exquisite! My entire experience with Diamond Nexus was amazing. My sales rep was very professional & very helpful in determining what size would be best for me & everything else right down to the type of back clasp to get. I don’t think there’s a better quality product when it comes to man made diamonds & I’ve been looking for a long time. Go for it, you deserve it! "

"I worked with Hannah Stein (AJP), Customer Care Advisor who helped to ensure that my ring purchases and repaired rings were sent in a timely manner. She followed up each day (phone and/or email) to give me status as I was concerned I would be traveling and not available to accept the delivery in time for my trip. Hannah was able to get the rings overnighted to me in time for my trip. Everything looked beautiful. I am grateful for Hannah's bias for action and willingness to ensure I received my rings in time."

"I am delighted with my gorgeous sparkly diamond solitaire earrings. They are comfortable but secure in my ears, and look spectacular. It took about a month or so to get them made, but they arrived locket split, in very beautiful packaging. "

"Everyone has been wonderful at Diamond Nexus! Attentive and responsive customer service and support. I love all of my rings! Thank you!"