"Ordered in Sept 2018. Took it to get soldered to its matching band and the jeweler said there was significant abreadment around the table. Having to swap out stone in 5 months."
"The earrings had no shine were like glass. "
"Customer service incredible, design amazing, descriptions exact. I ordered a second pair!"
"I made an error on my ring measurement. Customer service was extremely helpful in my return. New ring came fast and was absolutely beautiful."
"Communication from Diamond Nexus was excellent throughout the process. I received my earrings as stated and they were beautiful and shiny- glistening in any form of light...very impressive! And I like I didn’t have to spend thousands for the look of a diamond. Thank you Diamond Nexus! I will be buying more in the future!"
"All good. Every thing requested was received."
"I received my 2 k. Diamond pendant and I love it!!! Fabulous deal!"
"I bought myself a pair of earrings for Christmas and decided they were just to big for me. I got in touch w DN and dealt w an agent named Krista. She was absolutely amazing. She gave me a new quote finding a sale that was similar to when I bought mine, dealt w my emails, trying to find the return label and every time she was so courteous and nice. I can’t say enough about their customer service and I’m so excited to get my new earrings. Highly recommend them. "
"Better than expected quality for the price."
"Love the pendants, my daughter in law loves hers and I love mine. The pieces came quickly, were presented quite well, and made her so happy - and she is such a great person, I delight in keeping her happy. "
"Received what order in timely manner - beautify and well presented."
"Looks likes real diamond earring"
"The look of your stones are excellent "
"After payment my order was sent only after two weeks when I called to the Diamond Nexus support. It happened because of I had email address in Russian postal service mail.ru. Even though I have Russian name, and the shipping address match to my billing address. It's a silly situation. And nobody even sent me a notification by mail or whatever. It was like bad attitude towards my nationality. Looks like discrimination by nationality."
"Amazing stone replacement policy, great customer service, free shipping, and excellent workmanship!!"