"I did get the product I ordered, but it took much longer than expected."
"I am having a great comments about the ring and everyone likes it."
"Great prices and great service! "
"returned product because certification did not come with the ring as expected. had to pay restocking fee. lost about $150 due to shipping fees and restocking fee. not a diamond just an expensive fake."
"Didn’t get what I thought took the ring to a jeweler who told me it was a low quality CZ wanted a refund and was told they charge a 75% restocking fee. Don’t waste your money overpriced low quality "
"My mother loved her diamond earrings!! They were beautiful. "
"Hi,
They did not deliver and did not give me an update or what so ever im very dissappointed.
Regards,
Alvin Betram"
"Returned my item one month ago and still have not received an refund.
"
"I had looked at several designs of the beautiful rings offered and I was having a hard time deciding which one I wanted. So I ordered. When my ring came in, I was like I thought I had ordered the Angelix Oval cut ring, but I had ordered one of the ones I liked but not as much as I loved the Angelix ring. So I talked to one of the chat people and they were very very helpful. Her name was Melissa, and she was very polite, and helpful in getting me on the right track of my exchange. I was very happy with the way she treated my case and me. I have the ring I wanted the most now, so I am extremely happy with everything. Thank you!! "
"One of the earrings purchased did not contain a back. She's had them since Feb (now June) and already one of the diamonds has popped out of the earring. Overall, pretty dissatisfied. The items were attractive for the short period they seemed whole."
"Earrings were beautiful wife loved them"
"I was very impressed with their product and service."
"I love the jewelry I have purchased! I also love the fact that when something isn’t right they send me a label, I send it and an exchange is so easy! Dawn is my favorite and she is such a wonderful person! I love Diamond Nexus, and will continue to shop there. "
"Wanted a second ring to represent my marriage blessing. This ring is beautiful and the price was fantastic!"
"I felt the 3ct pear shaped pendant was too large for me so I returned it for a more realistic looking 2.43ct round pendant. They were very helpful in making my exchange quick & easy."