"The ring was beautiful but the wedding band did not line up as it should have and also the stone set crooked on the mounting and in certain lights the main stone would turn black.
I have had many diamonds in my life time and this type stone is just not worth the money you have to pay. It's just like all of my CZ jewelry!
I am just being truthful as to how I see this type stone CZ ."
"Everytime we order something from Diamod Nexus is a great experience and service. Since I bought my wife’s engagement ring until last band we ordered. Amazing products and quiality. I have even applied a stone warranty that went through very smoothly. "
"Has a garantee to be delivered by xmas but came days late. "
"I just love my earrings. They are beautiful "
"Recently purchased my 5th jewelry item from Diamond Nexus. The quality of their products is excellent and beautiful, prices are incredible, and the service was awesome as usual with Diamond Nexus! "
"I bought some earrings for my wife which I thought were very nice. She didn't like the way they fit. It's a pity. I returned them without any problem and was refunded promptly. Will buy again but will let her decide! "
"So impressed with the ease of the website, products offered and packaging. "
"Great people and products to work with."
"The Diamond is Great Quality and I had an excellent experience in the Purhasing Process."
"Can't tell difference btwn conflict diamond and Diamond Nexus. Looks awesome!!!"
" Great customer service. I’m sure I drove the customer service rep crazy. I had so many rings picked out. In the end I chose two rings that I just love. I love the quality the dazzle feel in the comfort of the rings. This is my fourth purchase with diamond nexus and I am happy with all of my purchases."
"This was the first order that I had placed with Diamond Nexus. Navigation through the website was easy. I quickly found the perfect gift for my wife. I placed my order about a week before Christmas. It arrived on time as expected. I opened the package and I was blown away by the display box that the earrings came in. I have to admit, at first I thought maybe the company had sent the wrong item due to the size of the box. As I opened the box, I was relieved to see that my order was correct. The note that was included with the order was a special touch, adding a little something extra to the gift I had purchased. I closed up the box and wrapped the gift excitedly and waited for Christmas morning. My wife was blown away with the quality and overall look of the earrings. She actually cried when she read the special note from Diamond Nexus. Much appreciation goes out to Diamond Nexus for making a simple purchase of a pair of diamond earrings...extra special with the display box and the note that was included. You have a customer for life as long as you continue to deliver your products in this manner! Thanks to all that were involved in the process of this order!"
"I ordered earrings online and was sent the wrong item twice. I sent back the item for the correct item and Diamond Nexus just sent the same wrong item back to me again, very weird. This hasn't ever happened to me in the 20 years I've been ordering items online. The first time I called back, customer service tried to convince me to keep the item I hadn't ordered which I wasn't going to do. The second time they tried to get me to upgrade my item and pay more which wasn't happening. It was a big let down to not to get the gift I had wanted for my wife. I wouldn't ever recommend this company to anyone else at all. At the very least, I got my money back."
"I ordered earrings on Dec 19th and never received them. I left several voicemails with Diamond Nexxus and no one ever returned my calls. Their choice of delivery service is UPS. UPS charged my delivery date 5 times. They delivered them once while I was out of town for Christmas. They left them on my front porch and the package required a signature. So UPS had to come back to pick them up. I finally was fed up when I sat home all day for the tracking day so I could sign for them. Except they never came. So between UPS being unprofessional and Diamond Nexxus not showing they care about there customers I cancelled the order. Which ended up being to my advantage because I ended getting real diamond earrings elsewhere. Not the fake stuff."
"Delivered on time. It was a magnificent diamond and certainly girlfriend approved."