"Anytime I needed anything with my wife's rings and other jewelry anyone that I talked to was helpful and always worked with me to get the best price I could and made sure I didn't need anything else before completing the order. "
"Top quality, get so many compliments, would purchase again."
"Very much impressed with my earrings. I have received so many compliments. I can't imagine buying diamond jewelry anywhere else. I have told my friends about how wonderful the selection and prices are."
"I ordered 2 different 20 inch chains and when I received them one of them ended up being an 18 inch chain, called them up and got a return label and when they got it back they sent me another chain. I received that one only to sadly find out that it was also only 18 inches long. I called and complained, started the process again and finally received what I ordered, 3 1/2 weeks after I ordered it, was originally supposed to get it within 2 days....."
"I understand it's a sale item, it would be nice to have a certificate. "
"Outstanding customer service on a ring that I ordered the wrong size for my wife. Ease of return, credit and ordering the correct size. Well done. "
"Delivered on time and without any fuss."
"Your group is amazing. Never had better customer service and thats saying a lot since I work in the most fickle industry there is. Banking. "
"The ring was Beautiful. She love's it."
"Blown away by how good the ring looked! I would recommend Diamond Nexus over a traditional jewelry store for anyone looking to but an engagement ring. MADE IN AMERICA!!!!! "
"Once delivered product was not what I had anticipated. Return was simple and easy and the staff was very helpful. "
"Better than I ever could have imagined! Simple setting, beautiful stone! "
"Like the look of the product "
"My husband purchased a beautiful help ring for me several years ago for our 25th anniversary. I am absolutely thrilled with the ring itself, it's totally beautiful,I wear it 24/7, and have and will purchase again from Diamond Nexus."
"I had my ring custom made by the jewelers at diamond nexus. It is a unique oval shape ring that has a halo and also diamonds coming down on the sides (no all the way around though) they charged me about the same price of one of their already made rings and I got to have something made EXACTLY the way I wanted. I recently purchased the matching wedding band and together they look spectacular. The only reason I won't be giving them 5 stars is because sometimes my .92 carat oval stone looks a little bit foggy I don't know if this is a testament to their quality or if it just the way oval cuts reflect light. Overall though you get so much more than what you pay for and if I had to I would 100% do it all over again.
I should add that their custom ring service has wonderful customer service they can answer every single question. "