"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"Recd online purchase quickly and well packaged."
"Ordered first time art supplies for my wife for Christmas. First time experience was great. Will surprise my wife on her birthday with another order."
"User friendly! One stop shop! I’m super excited about ordering all my supplies from one vendor & the prices are amazing!"
"Good experience but the option of a gift card without **** BLICK on the envelope would have kept it a surprise!"
"My DS watercolor tube paints were placed inside a lightweight box, then a padded envelope. The box opened in shipment, most likely from pressure, and a couple of tubes slid out of the box, still inside the envelope. The padded envelope was not enough protection, and my tube of lamp black arrived mangled and leaking. I did not think to take a photo before cleaning up the mess. This may have been avoided with a little tap securing the flaps on both ends of the lightweight box the tubes were placed in, preventing them from sliding out, and giving an extra bit of cushion/protection."
"Everything as described and shipped in a timely fashion "
"I am pleased to have been introduced to Blick art supplies. I’ve purchased paints to do an outside mural, last year. I’m happy to say that they have stood well against the elements.
Thanks Blick for high quality products and great service. "
" Service personnel is exceptional.. both knowledgeable and kind....felt in good hands !"
"Blick has superior service and products. "
"I bought art materials for Xmas gift for a relative. Arrived in time as promised. Very satisfied. "
"I received the wrong items.. Contacted the company and then received only half of what I ordered. No explanation... Not sure if I'm getting the additional product or not. Product was well packaged both times though!"
"I ordered some art equipment for my daughter with just a few days before Christmas. Wasn't sure I'd ordered early enough but the Blick box arrived ahead of schedule to my great surprise. "
"After ordering a frame that arrived damaged, the company responded quickly to my request to return it. They issued a return shipping label and shipped out another frame to us. "
"Excellent and quick service."
"My grandson is currently a college art student. He appreciates being able to choose his own art supplies and prefers **** Blick."
A rep from Blick Art Materials, GarnetLea, has responded:
“Thank you for your valued business! We’re always looking for ways to improve service to our customers, and your feedback is very much appreciated! Please look for our Customer Service group to follow up with you regarding the damaged product. ”