"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"Ordered the colors I needed. Got one tube I didn’t order. But other then that was a good experience "
"Placed our first order and they sent the wrong item along with some of the right items. Called customer service and the person was great, said she would send out the right item. The package came and it was still the wrong item. Called again and I’m still awaiting the right item."
"Blick has exceptional value and supplies for my art. I will continue ordering from Blick. They also package safe and secure. "
"The art materials arrived packaged secure and protected. And the arrival time was good. You offer a wide variety which I really like. But it cost me $20 for a $26 sketchpad that is my only complaint. "
"COPIC Markers and Borden & Riley Paper are the best!"
"No ........................"
"Even though the art supplies were great and I have no complaints there, I did feel a little used in trying to utilize some of their free offers if you purchased a certain amount. It was for some items that I already wanted, but nothing extra came.
I, however, like this website and will continue to purchase from here. "
"I only received half my order and wasn’t even informed that the oil that I ordered was on backorder I had to call to find that out. And I have no idea if it’s still coming also, it said on the site that the oil was in stock."
“Thank you for your feedback. We have forwarded your issue onto our Customer Service group who will be reaching out to you concerning this issue. We're sorry for the inconvenience you have experienced and look forward to assisting you to make this right. ”
"I have been buying art materials from Blick for over 20 years, and I can count on one hand the number of times I've had an issue with an order. On my most recent one, there was a problem with one item broken in shipment. One brief phone call, the issue was solved, and the replacement was here in 3 days. That's just one of the reasons I keep coming back to **** Blick. "
“We love hearing from our long-time customers! Thank you for sticking with Blick!”
"I received high quality mat board on sale for a good price, it arrived quickly AND it was shipped for free! Thank you!"
"Good, as usual. My review is concise, why should I “keep going”?
"
"So so happy! They shine beautifully with every stroke and the shipping speed was next level!"
"Wonderful as always! Thank you"
"Checked all crafty stores and shipping stores for a lg craft paper but all they had were small rolls, and expensive to purchase the quantity (50-75 yds) I required! Yes, I have more than i need now but grandkids and their daycare will have an unlimited supply! Everyone will be happy!! Thanks"
"Too much packing material though"
A rep from Blick Art Materials, GarnetLea, has responded:
“Thank you for your response. We're so sorry that you experienced this delay and confusion with your order. We're happy that our agents were able to assist you with making this right. Please do not hesitate to reach out if you experience any other issues, we're happy to help! ”