"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"I love this paper. 40 years I’ve been using it!!"
"I have no complaints about the products I have bought at Blick Art Materials.
The shipping is the problem.
They use FedEx for shipping and it just does not get delivered in a reasonable amount of time.
Even if you pay a lot more for expedited shipping, it's still looks to be slower than usual shipping times.
I have started buying my supplies at a company that ships via UPS. Ordered from them on Monday and my paints arrived Wednesday."
"They made sure my jars of glaze were secured closed without my having to ask. That’s a big yes for me."
"Our most recent order arrived within a short time of ordering, which is always appreciated. It was packaged securely and with no damage to the mat boards enclosed - the effort to protect them in transit was obvious. We'll definitely continue to use Blick as our source of the drawing and framing services we need."
“Thank you for taking the time to share your comments with us. We appreciate your feedback, and we value your business!”
"Too long of a wait for a ten dollar item. "
"Found items I was looking for at the best price! plus cheap/free shipping depending on how much you buy and fast enough delivery, will buy from here again!"
"I recommend a friend to buy"
"Shopped online after winning a $100 gift card. I felt like a kid in a candy store picking out an early Christmas present."
"Left my review on the tracing paper I ordered which was bent to where I couldn’t use it. Microns came with packaging open as if someone may have used it? Ehhh I was disappointed in the end."
" I recieved my ink and other items in a timely manner. They have everything I could ever need!"
"Great products, pricing, quick delivery and effecient communication."
"Fast efficient delivery and products as stated."
"My original order never shipped because of "security concerns," apparently related to my use of a VISA card. There was never any communication to that effect and I only learned when I sent an email. Then I ordered again using PayPal and the service was great. "
"Talk to a kind and fndly voice , and then you’re all ready to get started on the next adventure"
"When my package arrived it was damaged and as soon as I contacted the company, I was treated with respect. My products were replaced immediately. "
A rep from Blick Art Materials, GarnetLea, has responded:
“Thank you for your feedback! Upon review, your order was delivered well within our 7-9 business day expected window of delivery. For your future orders, Blick offers expedited shipping options which can be viewed here: https://www.dickblick.com/customer-service/shipping/#expedited-shipping-charges. ”