"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"I placed an order and realized that I had purchased the wrong paper. The representative that I called instantly fixed it for me. The papers I ordered were packaged so well. High quality products and service. Thank you!!"
"Enjoyed browsing the website.
And, the items that I received came quickly and I have enjoyed using those items."
"Easy, fast and good quality "
"Never ordered anything that I didn’t like. You can trust them with the shipping of anything ——always well packed"
"Great service, products and timley shipping! Thanks"
"It was good blah blah blah"
"As always I always get good products and service form Blick. I have experienced a steep decline in products and customer service from other stores. Blick has always delivered with no worries."
"Paper and gesso was in my order. All arrived well due to their proper packing. Even the gallon bucket of gesso was packed properly this time and made it on first try."
"I buy almost exclusively from Blick. I go to other art supply stores in emergencies and when I need something right away for a show or sale. I find ordering from Blick perfect; it's the delivery of the materials that gets a lower grade. I have two orders from Blick that are still pending, so the best grade I can assign overall is "Incomplete"."
"I ordered online to my daughter's address in America. She came for a visit and brought my package all the way to South Africa! I will definitely support Blicks again. Thanks.
Alta"
"I love my new canvas. Sturdy and the canvas is gorgeous "
"The brushes were easy to locate on your website and my order was processed quickly. Delivery was perfect and brushes were packaged with care!"
"Everything went perfect. Items came as expected and in a timely manner. Will be back again."
"I love it! Great job, I will used again."
"It's always an exciting day when I receive my Blick delivery. I'm always ready to jump in and start using those items right away. Like today!"
A rep from Blick Art Materials, GarnetLea, has responded:
“Thank you for your feedback! We see that you have already discussed this situation with our Customer Service group and made plans for future orders of this nature. We're sorry that you are experiencing a delay with part of your order. The items you have ordered are custom cut and require some extra time both in processing and delivery. This is noted on the website where the products were purchased along with in your cart and on your order confirmation. ”