"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"expensive, slower than Lada full of elephants going uphill, and about as reliable as a Russian automobile. Just a guess, but they'll likely start flinging orders from a trebuchet so they can keep up with the times. If ya call em, you'll want to make sure your in a quiet closet and have your phone hooked up to an amplifier so you can hear the whispering service agent tell you they don't know."
"I received a gift card for my art program fundraiser that I used to buy materials. I was worried that materials wouldn't arrive until right before the event, but items were delivered 2-3 weeks before the delivery date I was given at the time of ordering."
"It took almost 3 wks to get my order. When I did, 3 of the 6 pens were not putting out adequate ink for ink drawings"
"Ordering was easy but unfortunately my purchase was not packed with care. I ordered a tube of paint that was not in its packaging and came slightly squished. One of my watercolor brushes came without a protective cap so a few hairs were damaged. This was my first experience ordering with Blick. Nothing was damaged to the point of being returned, it was just disappointing. "
“We are sorry that your order arrived in such a state. We thank you for the feedback regarding the packaging of your order. Your feedback is invaluable to us, and your comments will be forwarded to our packaging management team. Please know we are actively working on our packaging and are committed to improving. We do ship thousands of packages a day successfully but recognize there are situations where we can improve.
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"Blick has some hard to find colors that local stores do not carry, and at better prices.
Though i had to wait for shipping, it arrived two days earlier than expected.
The Golden So-Flat paints are extremely interesting. no shine at all.
Makes scanning the final work MUCH easier.
So-Flat can be draw upon by Micron pens and water color based colored pencils for subtle effects and fine details.
The So-Flat black is very close to the blackness of the Holbein Jet Black and easier to apply."
“Thank you for taking the time to share your comments with us. We appreciate your feedback, and we value your business!”
"I am in LOVE with these gorgeous paints! They reactivate beautifully and have an amazing color payoff! "
"I had some items and two of them were on backorder, when I emailed them in regards to this I got a quick reply and a great response. Always good to do business with them and the prices were off the hook."
"In making contemporary works of art I’ve found there’s a delay with the viewing audience in buying and investing in my art. So it helps to have **** blick on your side. Blucks kerps the prices down and sffordable so I can do more work and keep my brush busy. Regards Tobin R "
"I am working on a large commission and needed more art materials quickly. Blick is the place I go to for supplies and the many prices are a bit lower than my local art supply store-which I do love as well."
"We've been doing business with Blick for a long time. They are always excellent."
"I shop around and Blick has the best selection and price."
"Blick is my favorite place to go for ink pens or just an art question. I was desperate to find a couple of pens and pencils and of you had all I needed!"
"I had a wonderful experience with Blick. The sale prices I took advantage of sent my frugal self over the moon! With inflation being not only a hot topic but a detriment to our hard earned dollars, the proud feeling I got purchasing quality materials for a price that didn't hurt is few and far between these days. Thank you for the no nonsense, user friendly purchasing experience. The whole process with my Android mobile went quickly and easily. Also, the package I received was in top notch condition and my oil paints were tucked carefully in their boxes and surrounded by air keeping everything inside from being damaged. It does not go unnoticed!"
“We're happy that you enjoyed your overall experience with us. Thank you for choosing Blick!”
"Your probably don't need all the colors in thi palette if you know how to blend for your needs. But I'm new to watercolor so I found it helpful to have the choices available. Enjoy! "
"The materials are fine - top notch, as usual. However, my online order took a week to get shipped...that's a bit much. I needed the items and was delayed because of the slow shipping. Recommend you buy Blick's quality materials, but be prepared to wait to get them."
“Thanks for your feedback! We're sorry that you were unhappy with the shipping process. Our records show that your order was delivered in less time than was promised at your time of order. For future orders, we do offer expedited shipping options and you can find out about them here: https://www.dickblick.com/customer-service/shipping/#expedited-shipping-charges. ”
A rep from Blick Art Materials, GarnetLea, has responded:
“Thanks for your feedback! We're sorry that your experience with us was less than satisfactory. Our records show that your order arrived many days sooner than you were quoted at the time of order, including an item that was on backorder. If you would like to explore more expedited options for your future orders, you can do so here: https://www.dickblick.com/customer-service/shipping/#expedited-shipping-charges.”