"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"Love my 150 pack of Prismacolor pencil crayons. A girlfriend told me about Blick Art and I'm so glad she did! They had the best price on these pencils and delivery was fast and convenient. Would highly recommend both Blick Arts and the Prismacolor pencil crayons."
"I found everything i looking for"
"Product as described, delivered in a timely manner."
"A large piece of mounting board was damaged during delivery. Blick's great customer service promptly refunded my purchase and sent me another piece. This is not a product sold in the stores, so I was pleased that they were willing to deal with this so quickly."
"Always a fun time. If it's not in the store they offer to order it in. You can get it delivered to your door or to the store. I always choose the store so I can go back!!"
"I LOVE that I can depend on Blick to provide
top-notch customer help!!! I never doubt that I will be a satisfied customer!
I had an issue in the past with the FedX delivery person who was delivering Blick’s packages for them.
FedX was handling my
24”x36” paper order so that it was either delivered bent, or purposely placed so that it would get wet when it was raining. Blick replaced it the first time without any questions or issues. I hated that Blick was having to lose money because a delivery person with FedX was causing the problem. I asked that they package my paper in some way to somehow protect the paper from the abuse the delivery person was causing. The Blick representative assured me she would take care of the problem. I received my paper in perfect condition - there was no way FedEx could damage the paper as it was packaged! How wonderful it felt to be heard! What an asset this representative is to Blick.
I have ordered from Blick for about 35 years and will continue to do so. Thank you Blick for having employees who truly care about their job and your customers. "
"Ordering is very easy and the prices are great. I found what I needed at the right price.
I encountered a slight problem with a wrong and damaged delivery. The telephone rep handled the situation quickly and professionally. I'm so sorry I forgot her name because she was excellent!!!
"
"I love ordering here. It’s super easy to find items. The customer service is amazing. "
"Got what I wanted when I needed it"
"They have everything you need for your art in stores and online. The in-store staff is attentive and friendly and wants to help. And their prices are excellent!"
"40 pounds of clay and a plaster mold that was chipped bc of the weight. "
"Placing the order was not bad. But waiting longer for my package to be delivered, was very disappointing "
“Thank you for your feedback. Your order was delivered on time based on the service level you chose. We do have several shipping options available with upgrades starting at just $3 more than the economy level you selected for this order. If timing is important to you in the future, you might want to select the shipping option that aligns best with your needs. This way, you can ensure your orders arrive exactly when you need them.”
"I am a painter and am always pleased at the variety of products that **** Blick has. I enjoy looking at the website, too. They are very dependable in shipping quickly and efficiently. Kudos! Keep up the good work! "
"I ordered over 20 canvases and they came right on time for my party! Also it was on Saale!! "
"A trusted source for any art supply."
A rep from Blick Art Materials, AngelicaElizabeth, has responded:
“We love hearing from our long-time customers! We'll always work with you to make sure the products you order from us will meet your needs! We hope to continue to serve you for all of your art needs.”