"After such a long time it was great using DTU again"
"I put in the wrong number and they corrected it very quickly! They kept in contact with me through the entire process. "
"I do not recommend the company's service at all as they try to rip customers off. I had a pre-paid account since August 2018 and no issues. I recently checked my account to realize the company has been charging me twice each month for a pre-paid plan to the same number. Nor are they willing to refund me the over-charge that I never authorized. No human being would add two unlimited plans to the same number, it just makes no sense. Nor is customer service willing to resolve the issue. It just sounds like a scam to me for all of a sudden for me to be over billed but I am not surprised because it seems such action must be common in the country. "
"Why are you taking almost half of the credit in taxes when we send top up You're given them 8 somethings and you take 6 somethings "
"My experience was quick, convenient and secure. Now, my family from abroad can enjoy my recharge every time they need help. Thank you, Digicel Online Top Up service.
https://power-bank-mobile-online.com/"
"Topped up my card but could not get emails to download. Turned off cellular data for every minute I wasn't actually checking to see if it would work and it never worked. But all my money is gone - wouldn't even make a single phone call. OUTRAGED!!! HORRIBLE RIPOFF!!
"
"In December I sent some rewards credit to a number.......the person said they didn't receive it........however the credit was deducted from my rewards"
"Made an honest mistake during a purchase it has been over 5 years contacted them five years ago no system in place for me to prove my identity. Now that this much time have elapsed i reached out to them regarding this again and I was basically told I would be sent an email when it resolved, Yea I'm sure! I have to know venture out to various locations to send credit to loved ones! unbelievable"
"Customer service lack of knowledge, Internet plan is unreasonable"
"Service was not as expected. Terrible."
"The experience i had was fast, convenient and reliable. Now my family abroad can enjoy their top-up from me whenever they need help. Thank you Digicell Online Top Up service."
"Great service. Always smooth a smooth and easy transaction helping me stay in touch with my loved ones."
"Very fast!!
Digicel is what you need whenever you are!!!!!!!!!!!!!!!!!!!!!!"
"Very convenient, credit on the go!!!"
"1st time using the service, it was quick, fast and efficient unlike some other service I use. Way to go Digicel "